Retail Customer Service Officer

3 days ago

Moorebank, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

This is a Permanent Part Time role from 12:15pm
- 5:15pm Monday to Friday.

**You'll be**
- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.

**About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.

**How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officer

    16 hours ago

    Moorebank, Australia Synergy People Full time

    Our client is a highly established Australian food and beverage distribution company with their own on-site fleet. We have a new opportunity for a **Customer Service Officer** to join the customer service department based in Moorebank. In this role you will focus on end-to-end processes to support customer and operational requirements. This is your chance...

  • Customer Service Representative

    2 weeks ago

    Moorebank, New South Wales, Australia Aidacare Full time $60,000 - $80,000 per year

    About the roleIn thisrole, you will act as a frontline troubleshooter, providing excellent salesskills and resolving issues to customers over the phone or email. You will helpbuild positive customer relationships with Aidacare by offering an exceptionalfirst impression, with superior administration skills and stellar customersupport.Role Title: Customer...

  • Customer Service Coordinator

    3 days ago

    Moorebank, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Moorebank Branch are looking for an experienced Customer Service...

  • Credit Officer

    4 days ago

    Moorebank, Australia Toyota Material Handling Australia Full time

    **About the Role** The credit officer is responsible for effectively collecting monies due from retail customers to ensure the reduction of a number of outstanding accounts an aged debts. The incumbent report directly to the Credit Manager and will be required to provide exceptional customer service for both internal and external customers. **Key Duties &...

  • Customer Service Representative

    2 weeks ago

    Moorebank, Australia Great Foods Group Pty Ltd Full time

    **GREAT FOODS GROUP REQUIRE A DYNAMIC PERSON WHO CAN PERFORM TELESALES AND CUSTOMER SERVICE** Do you want to work close to home in a successful and long standing business? Are you organized, self-motivated and enthusiastic? Do you enjoy working in a fast paced environment? Do you have a flair for sales, or experience in telesales in the Foodservice...

  • 4wd Retail Salesperson

    1 week ago

    Moorebank, Australia ARB Full time

    ARB Corporation Ltd is a proudly Australian business and a global leader in designing, manufacturing and distributing 4WD vehicle equipment and accessories. We have a presence in over 100 countries and regional offices in USA, Europe, Thailand, New Zealand and the Middle East. Our reputation has been built on high quality products, with services delivered by...

  • Retail Consultant

    1 week ago

    Moorebank, Australia Reece Group Full time

    Retail Consultant - Moorebank **About Bathroom Life** We create dream bathrooms. If you’re a fan of home improvement programs like 'The Block’, then you might already know that for over 100 years, we've turned dream bathrooms into reality. With over 10,000 people located in 900+ branches globally, we’re Australia’s leading supplier of bathroom and...

  • Customer Experience Expert

    2 weeks ago

    Moorebank, Australia O'Brien Glass Industries Limited Full time

    **Do you love providing customers with the best positive experience?** **Have a bubbly and outgoing personality?** **Then this is the position for you!** Our Customer Service Team is the first point of contact to our AutoGlass customers. Our Moorebank Branch are looking for an experience Customer Experience Expert with Administration experience to start...

  • Customer Service Manager

    16 hours ago

    Moorebank, Australia Peak Talent Full time

    **Customer Service Manager** A long-standing Australian company with a solid reputation and track record of growth is seeking a motivated and enthusiastic Customer Service Manager to join their team. Make a solid impact while driving a team across 2 divisions deliver superior customer service to their customer base. Draw upon your prior experience to impact...

  • Customer Service Associate

    16 hours ago

    Moorebank, Australia Peak Talent Full time

    **Customer Service Associate** A long-standing Australian company with a solid reputation and track record of growth is seeking a motivated and enthusiastic customer service associate to join their team. Be responsible for delivering exceptional customer service for a variety of products across outdoor activities and lifestyle in a friendly and supportive...