Quality & Compliance Officer

3 days ago

St Leonards, Australia Maxlife Care Full time

Hybrid role - beautiful office in St Leonards
- Reports into ELT
- Opportunity to deliver reporting and education to our team

Maxlife Care is a high-growth, doctor-led disability support service provider working in true partnership with their clients/patients by delivering world-class, bespoke, premium care services.

Maxlife Care is on a mission to promote and enhance the quality of life for their clients. Currently undergoing a journey of significant growth, we are scaling up our capabilities and as such are looking for an outstanding Quality & Compliance Officer.

You will have a heart for purpose led business and have a deep sense of alignment to a healthcare provider that use clinically led and focused on patient-first outcomes. Critically, this is an opportunity where you can align your personal passion and purpose, with a great role where you can make an impact on the team, business, community, and your career.

As the Quality & Compliance Officer, you will report to our Executive Lead Quality & Risk and partner with senior leadership and key stakeholders of our high-growth business. You will support the business, providing critical expertise to deliver reporting and education to our growing team of over 400 Disability Support Workers

Our values are being and belonging, quality, integrity, innovation, empathy and diversity drive every decision we make as a team.

**In this role you will**:

- Analyse information extracted from MLC's Quality Management System to identify trends and provide meaningful data to Board Reports.
- Educate our growing team to drive QMS adoption and best practice.
- Maintain registers for incidents, risks and continuous improvement, to ensure that they are actioned.
- Lead the internal audits, in collaboration with the relevant Supervisors and Team Leaders (may incur travel to our SIL houses)
- Support MLC in the delivery of high quality, person centred care that is aligned to the legislation, best practice and compliant with the National Framework.
- Develop a deep knowledge of Restrictive Practices and how it is changing rapidly
- Organise and provide documentation for RP panels
- Contribute to selection and implementation of a CMS tool

**You will bring**:

- We are looking for someone who can work autonomously with a demonstrated ability to consult, liaise, and maintain close working relationships with our ELT and stakeholders.
- Experience in QMS reporting
- Ideally have experience of working within the Disability sector / NDIS.
- A commitment to provide high quality customer service. Resilience and ability to prioritise effectively.
- Understanding of the NDIS Commission including NDIS Commission portal, reportable incidents, and positive behaviour support.
- An understanding of restrictive practices (RP’s) & an interest in deepening this knowledge.

  • Quality Assurance and Compliance Specialist

    3 days ago

    St Leonards, Australia Only About Children Full time

    At **Only About Children (OAC)**, we believe in giving children the best start in life through our unique approach to early years learning. We call this **The OAC Way** - a holistic focus on education, health, and wellbeing. With over 80 campuses across Sydney, Melbourne, and Brisbane, we are committed to excellence in early childhood education and care. We...

  • Quality Assurance Relationship Officer

    7 days ago

    St Leonards, Australia Only About Children Full time

    Become a Subject Matter Expert in Early Childhood compliance - Manage policies & procedures to embed efficient practices across the business - Work for a premium provider and category leader **More Than A Job. A Rewarding Career** At Only About Children, our unique approach to early years learning goes beyond education to encompass the health and wellbeing...

  • Head of Clinical Quality

    2 weeks ago

    St Leonards, Australia RSL LifeCare Full time

    Opportunity As our new Head of Quality, you will work closely with the Chief Clinical Officer in implementing a Clinical Services Quality Improvement Framework using evidence-based methodologies and a rigorous approach to continuous quality improvement. This involves supporting and coordinating the design, implementation, monitoring, and review of...

  • Assets and Compliance Manager

    1 week ago

    St Leonards, Australia RSL LifeCare Full time

    Position located at RSL Life Care Head Office, St Leonards Permanent Position - Assets and Compliance Manager Eligible for ‘not for profit’ salary packaging Opportunity: As our Assets and Compliance Manager, you will play a key role in our property team. You will assist in managing our large and complex property portfolio, ensuring all codes and...

  • Quality Advisor

    5 days ago

    St Leonards, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day. We are looking for a Quality Advisor, you will partner with key...

  • Quality Assurance and Compliance Specialist

    2 weeks ago

    Saint Leonards, Victoria, Australia Only About Children Full time $90,000 - $120,000 per year

    At Only About Children (OAC), we believe in giving children the best start in life through our unique approach to early years learning. We call this The OAC Way - a holistic focus on education, health, and wellbeing. With over 80 campuses across Sydney, Melbourne, and Brisbane, we are committed to excellence in early childhood education and care.We are...

  • Quality Manager Veteran Services

    2 weeks ago

    St Leonards, Australia RSL LifeCare Full time

    Quality Manager Veteran Services | 3-4 Days per Week (maternity cover) Position located at RSL Life Care’s St Leonards Head Offices 12-month Contract Eligible for ‘not for profit’ salary packaging RSL LifeCare is a leading professionalised service focused on helping Australian veterans and their families live their best lives. Proudly serving...

  • General Manager Safety, Quality

    5 days ago

    St Leonards, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day. We are currently looking for a General Manager Safety, Quality, and...

  • Quality Improvement Manager

    2 weeks ago

    St Leonards, Australia RSL LifeCare Full time

    Need to know headlines: - 2 x Full-Time 12 Month FTC Positions Available- - You can be located anywhere (ideally within NSW or ACT)- - Huge tax benefit if located in a remote regional area- - Salary $130 + NFP Salary Packaging & 11% SuperRSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established...

  • Quality & Training Coordinator

    8 hours ago

    St Leonards, Australia RSL LifeCare Full time

    We're looking for a **Quality and Training Coordinator**to join our dynamic Home-Care team and drive positive change across our NSW & ACT services. **_Location: Southern NSW (Can be Flexible) - Requires Travel_** **Purpose of the Role**: The Quality and Training Coordinator is responsible for supporting clinical care quality, training, and compliance...