General Manager Safety, Quality

6 days ago

St Leonards, Australia RSL LifeCare Full time

RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day.

We are currently looking for a General Manager Safety, Quality, and Accreditation, a vital position within our senior leadership team. This role involves providing leadership and direction for the development, analytics, insights, and continuous improvement of a systems-based approach to clinical governance and clinical risk management. The position encompasses strategic and governance elements essential for ensuring our organisation's compliance with relevant legislative and regulatory requirements.

You will:
- Prioritise quality and safety as focal points, fostering a customer-centric culture where feedback is encouraged, and incidents are reported without fear.- Demonstrate leadership in governance, compliance, and continuous improvement across RSL LifeCare operations.- Support the Chief Clinical Officer in promoting a culture of continuous improvement for safe, high-quality care.- Coach Residential Care and Home Care leadership teams on effective use of safety and quality systems.- Utilise digital platforms and organisational data to drive positive changes in service delivery and care outcomes.

Who are you:
- Bachelor’s degree in Social Sciences, Psychology, Nursing, Health Service Management, Human Services, or related discipline.- Undergraduate or postgraduate qualification in Quality Assurance, or related discipline, and proficiency working with QA/QM and similar technology systems.- Minimum 5 years management experience in Clinical Governance within health or human services, demonstrated experience leading enterprise-wide quality and compliance programs, and providing data-informed analytics and insights.- Experience managing operational compliance with complex regulatory requirements, and demonstrated ability to interpret the regulatory environment, innovate and lead change in fast-paced environments.- Willingness to travel to RSL LifeCare Residential Care and Home Care sites when required.

Join RSL LifeCare because:
- Competitive remuneration package and Not for Profit Salary Packaging.- Annual leave loading of 17.5%- Flexibility within a hybrid working environment.- Team-building activities, wellbeing days, and volunteering opportunities.- Personal and professional development support.- Collaborative and passionate team environment.
- Our commitment to diversity:_- We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity, or disability._

Location

St Leonards

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