Team Leader

4 hours ago

Brisbane, Australia Help at Hand Support Services Full time

**Company Overview**: Help at Hand Support Services (HAHS) is a dedicated disability support provider committed to empowering individuals to lead fulfilling lives. As specialists in the National Disability Insurance Scheme (NDIS), we prioritize personalized care and holistic wellness for our participants. Join our team and become part of a community driven by compassion, collaboration, and excellence.

The Team Leader will play a key role in managing and leading the state’s operations for Help at Hand Support. This position requires an experienced Care Coordinator with strong NDIS knowledge, who can effectively develop and manage relationships, build a caseload, and drive business development. The Team Leader will be responsible for growing the organization’s presence, building trust, and creating opportunities to expand services.

**Key Responsibilities**:

- **Recruitment**:Help recruit, train and develop care coordinators and support workers into the local HAHS Team.
- **Care Coordination**: Oversee and support the local care coordination team to ensure clients receive high-quality, tailored services.
- **Networking & Partnerships**: Develop partnerships with external stakeholders, including referral partners, healthcare providers, community groups, and government agencies.
- **Business Development**: Identify and pursue new business opportunities, build relationships, and grow the organization's client base.
- **Case Load Management**: Build and manage a case load of clients, ensuring they receive appropriate support and services.
- **Leadership**: Lead and inspire the state team to achieve organizational goals, fostering a positive and productive work environment.
- **Strategic Planning**: Contribute to the strategic direction of the state’s operations and identify opportunities for growth and improvement.
- **Compliance and quality**: contribute to regular audits and compliance checking and quality of services delivered.

**About You**:
We're seeking a dynamic and passionate leader with a proven track record of success in NDIS management and leadership roles.

**Skills and Experience**:

- Proven experience as a Care Coordinator, with a strong understanding of the NDIS.
- Demonstrated success in business development and growing a client base.
- Strong networking abilities and relationship-building skills.
- Leadership experience, with the ability to manage a team and achieve results.
- Excellent communication, problem-solving, and organizational skills.
- Relevant qualification
- NDIS Worker Screening Check, Working with Children Check, and a valid driver’s license.
- Strong work ethic
- A high level of computer skills including Microsoft Office Packages

**Why Join Us**:

- A workplace culture that recognises and appreciates the value of the work you do.
- The opportunity to work for a Family owned Business.
- A welcome, supportive, and fun working environment.
- Opportunities for professional growth and development.

**Working for us will put you in a strong position with your career, with opportunities for growth and development. If the answer to all the above is ‘yes’ then apply**
How to Apply:
If you're ready to lead with compassion and make a difference in the lives of others as a Team Leader we'd love to hear from you

**Job Types**: Full-time, Permanent

Pay: $75,000.00 - $90,000.00 per year

Work Location: In person

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