Current jobs related to Cx Team Leader - Eastern Creek - Rhino-Rack Australia & MAXTRAX Australia

  • Team Leader

    1 week ago

    Eastern Creek, Australia Techtronic Industries (TTI) Full time

    Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many other are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling...

  • Warehouse Team Leader

    5 days ago

    Eastern Creek, Australia CoreStaff Full time

    TEMP TO PERM - Eastern Creek based - $35 per hour - Monday to Friday - 38 hours Located in Eastern Creek our client one of Australia’s leading wholesale suppliers of quality fasteners, bolts, nuts and screws etc are seeking a hard working and reliable **Warehouse Team Leader** with a forklift licence to join their morning shift team. The...

  • Warehouse Team Leader

    7 days ago

    Eastern Creek, Australia Aluminium Specialties Group Pty Ltd Full time

    Be part of a national operation with a friendly and supportive work environment - Join a dynamic management team focused on its people, customer service and growth - Competitive salary package **This is a great opportunity for an experienced Warehouse Team Leader (PM) to join an established, successful and respected industry leader.** **About...

  • Contact Centre Team Leader

    5 days ago

    Eastern Creek, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: Our...

  • Customer Service Team Leader

    1 week ago

    Eastern Creek, Australia PPG Full time

    **Join Our Team at PPG: Hybrid Customer Service Role** Are you passionate about delivering exceptional customer service? Do you enjoy helping people get the most out of themselves? PPG is looking for a dedicated and detail-oriented Customer Service Leader to join our team! As a **Customer Service Team Leader**, you will monitor, motivate, coach, train and...

  • Transport Team Leader- Pm Start Time

    2 weeks ago

    Eastern Creek, Australia ALDI Stores Full time

    **Company Description** ALDI. Good Different.** **With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in 2001 and has since grown to have almost 600 stores and 8 distribution centres in 6 states.** **If you’ve...

  • Transport - Assistant Team Leader Am Shift

    2 weeks ago

    Eastern Creek, Australia ALDI Stores Full time

    **Company Description** ALDI. Good Different.** **With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in 2001 and has since grown to have almost 600 stores and 8 distribution centres in 6 states.** **If you’ve...

  • Health, Safety and Environment Manager

    1 week ago

    Eastern Creek, Australia Team Global Express Full time

    **About Team Global Express**: **Why TGE**: We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop. **What we offer**: - Competitive salary above industry standards - Upskilling, training, mentoring and more to support your career development...

  • Health, Safety and Wellbeing Business Partner

    5 days ago

    Eastern Creek, Australia Team Global Express Full time

    About Us Connecting people and communities| Driving eCommerce | Moving Australia & New Zealand With an unrivalled and expansive network, Global Express builds unique, innovative, and tailored transport and logistics solutions. From a shipload of containers full of fresh produce, urgent medical deliveries on the next available flight, end-to-end retail to...

  • Team Leader Inbound

    18 hours ago

    Eastern Creek, Australia Techtronic Industries (TTI) Full time

    Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many other are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling...

Cx Team Leader

2 weeks ago

Eastern Creek, Australia Rhino-Rack Australia & MAXTRAX Australia Full time

**Introduction**:
Customer Experience Team Leader
**Location**: Eastern Creek, NSW
Are you a natural leader with a passion for creating outstanding customer experiences? This newly created role is a chance for a driven leader to make their mark at Rhino-Rack, a global adventure brand on the rise. As our Customer Experience Team Leader, you will play a pivotal role in shaping our service delivery, leading a passionate team, and driving a truly customer-centric culture.
Why Rhino-Rack?
We are more than just roof racks; we are a global adventure brand with a purpose.
**Here is what you will love**:
✔ Hybrid work options
✔ Staff discounts on top-tier gear
✔ Free onsite parking
✔ “Make Space for Adventure” Leave
✔ Employee Assistance Program
✔ Inclusive, fun, and passionate team culture
At Rhino-Rack, every day is an opportunity to help people live their adventure. Ready to lead the charge?
**Description**:
What you will be doing
Resolving escalated customer issues with empathy and efficiency
Driving a culture of service excellence and continuous improvement
Monitoring KPIs, coaching team members, and sharing customer insights to influence change
Supporting cross-functional collaboration across departments and regions
Managing training, SOPs, and process updates to ensure consistency and quality
**Skills and Experiences**:
What you will bring
4+ years of experience leading customer service teams
Background in B2B/B2C environments, ideally in product, manufacturing or wholesale
Excellent communication, time management and problem-solving skills
Confidence working in a fast-paced, hands-on environment
Familiarity with CRMs (HubSpot), NetSuite, and customer experience metrics like NPS
Experience managing remote or hybrid teams is a plus