Office Administration Manager

16 hours ago

Braeside, Australia Oceansouth Australia Full time

**Company Overview**:
Oceansouth Australia is a leading provider of marine and boating accessories, committed to delivering high-quality products and exceptional customer service to boating enthusiasts. We are seeking an organized and motivated Office Administration Manager to join our team and play a pivotal role in ensuring the smooth operation of our administrative processes and customer interactions.

**Type: Full-Time (office based)**

**Role**:
As the Office Administration Manager at Oceansouth Australia, you will be responsible for overseeing various administrative and customer service functions that are essential to the efficient functioning of the company. You will collaborate closely with both internal teams and external customers to ensure a seamless experience.

**Key Responsibilities**:

- Receive and process customer orders promptly and accurately.
- Liaise with the warehouse team to coordinate order fulfillment and shipping.
- Monitor inventory levels and assist in managing stock levels.
- Answer incoming calls, respond to customer inquiries, and provide information about our products and services.
- Handle customer complaints and concerns in a professional and customer-centric manner.
- Maintain a high level of customer satisfaction through effective communication and problem-solving.
- Generate and send invoices to customers in a timely manner.
- Ensure accuracy of pricing, discounts, and terms on invoices.
- Maintain and organize office records, documents, and files.
- Work closely with the warehouse team to ensure timely order processing and delivery.
- Communicate effectively with colleagues across departments to facilitate smooth operations.
- Accurately enter and maintain data related to orders, customers, and inventory.

**You must have**:

- High proficiency level of computer skills (MS office, specifically excel), online platforms and business software (knowledge of SAP an advantage) or aptitude for learning new software and systems
- Excellent organisational, time management and multi-tasking skills
- Strong customer service-orientated attitude
- Great communication and people skills with engaging phone manner
- Proven experience in a similar office management role or transferable skills
- Ability to use initiative, working both autonomously and within a small team
- Strong attention to detail and process driven

The position would suit someone who is dynamic, adaptable and thrives in a fast paced, multi-tasking environment with high customer engagement. You will be highly organised and process orientated. You will also bring a personable and positive attitude to this customer facing, hands on role working with both office and warehouse staff. Experience in the marine industry or boating knowledge would be an advantage however with a willingness to learn you can develop this know-how on the job.

**Job Types**: Permanent, Full-time

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

  • Office Administrator

    4 days ago

    Braeside, Australia Oceansouth Australia Full time

    **Company Overview**: Oceansouth Australia is a leading provider of marine and boating accessories, committed to delivering high-quality products and exceptional customer service to boating enthusiasts. We are seeking an organized and motivated Office Manager to join our team and play a pivotal role in ensuring the smooth operation of our administrative...

  • Office Administrator

    2 weeks ago

    Braeside, Victoria, Australia Core Talent Pty Ltd Full time $60,000 - $80,000 per year

    We're looking for areliable, proactive, and career-focused individualto join a growingbusy trades businessin a hands-on, office-based administrative role. You'll be working directly with the business owner and team, playing a central part in keeping operations organised, efficient, and ready for growth.This isn't just another admin job. It's an opportunity...

  • Ecommerce and Administrative Assistant

    2 days ago

    Braeside, Australia Australia FC Group Full time

    Looking for a skilled and motivated individual to join our team as an Ecommerce and Administrative Assistant! As our new Ecommerce and Administrative Assistant, you will be responsible for a variety of tasks including processing orders, data collection from the backend of various ecommerce systems, assisting ecommerce operators, recording meeting contents,...

  • Administration Assistant

    2 days ago

    Braeside, Australia Wintringham Full time

    **Administration Assistant - Home Support** **South Eastern Office** **Full Time Basis** - **Join a rapidly growing not-for-profit organisation with a commitment to social justice**: - **Wintringham promotes ongoing training and professional excellence**: - **Competitive pay rates - $33.02 p/hr + super + 17.5% leave loading**: - **Access to NFP Salary...

  • Sales Support Administrator

    2 days ago

    Braeside, Australia Woodforde Group Full time

    3 month temporary to permanent opportunity - Immediate start | $33 - $35p/h + Super | Parking on site - FMCG | Great team environment! **Your Organisation** This leading FMCG organisation based in the South-Eastern suburbs are recruiting an experienced Sales and Administration Support Officer to join their team. A leader in its field, who benchmarks the...

  • Administration Assistant

    16 hours ago

    Braeside, Australia Global 360 Full time

    Braeside, Melbourne Location - Full-Time Opportunity - Career Progression Opportunities **The Role**: - Workload management of insurance home and contents claims. - Liaising with Operations teams to ensure Assessment Reports are accurate. - Writing reports on works performed and lodging with Clients and Insurers in the appropriate portals. - Liaising...

  • Administration Assistant/dispatch Officer

    2 weeks ago

    Braeside, Australia Mploy HR Full time

    Our client produces garden care products. They offer lawn fertilizers and pests, weed control, fertilizer spreaders, and soil wetters, as well as other related products. **Primary tasks & duties of the role, but not limited to**: Performing administrative support to the dispatch and production teams. Performing dispatch-related functions including preparing...

  • Administration Coordinator

    2 weeks ago

    Braeside, Australia Prudential Investment Company of Australia Full time

    Work in a small team and take ownership of a variety of admin tasks - Flex - work from home 5 days a fortnight supplied with all the tech you need - Supportive work environment, work closely with a supportive and friendly manager **Who we’re looking for** We are on the lookout for an **Administration Coordinator** to provide essential admin services for...

  • Production & Planning Administrator

    2 weeks ago

    Braeside, Australia Dunbier Marine Products Full time

    Are you looking for a rewarding career in a reliable and consistent industry? We want to talk to you. Who are we? Family owned and operated, Dunbier are the largest manufacturer of boat trailers in Australia and are one of the most trusted boat trailer brands in the world. With a state-of-the-art manufacturing facility in Braeside, Victoria and branch...

  • Customer Support

    16 hours ago

    Braeside, Australia Instant Shade Umbrellas Full time

    _**Commercial Customer Support & Sales Administrator**_ Braeside, VIC | Full-time, Office-based | $60K-$67.5K + Super + Bonus Join a friendly, down-to-earth team delivering premium shade solutions to some of Australia’s best-known hospitality and commercial brands. - About Us_ At Instant Shade Umbrellas, we’ve been providing high-quality shade...