Commercial Account Manager

2 weeks ago

Melbourne, Australia Brandwatch Full time

Brandwatch is the world’s premier social suite, empowering over 7,500 of the world’s most admired companies to understand and engage with customers at the speed of social.

Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.

Operating and serving clients the world over, Brandwatch has 15 offices across the globe and more than 1,000 employees worldwide. Brandwatch is a Cision Company.

**What you will do**:

- Drive the growth of and build a long-term relationship with our existing customer accounts in the APAC region
- Advise existing clients on best practices that will drive ROI
- Maintain constant contact from the initial on-boarding process through negotiation of renewal
- Challenge the status quo on our current customers while also taking ownership of contract renewals
- Collaborate with the Customer Success team to retain your own portfolio of clients
- Identify renewal risk and collaborate with internal teams to clear/alleviate blockers and ensure a successful renewal
- Be the primary point of contact for the customer for all commercial and contractual matters
- Partner with internal Brandwatch stakeholders to align account activities with the customer’s business case and strategy
- Possess excellent product knowledge of all Brandwatch products and lead product demonstrations tailored to client’s needs.

**What you will have**:

- A strong background in sales (commercial and enterprise), SaaS experience preferred
- 5+ years of Account Management experience
- Drive and ambition to achieve your sales quotas
- Commercial acumen and comfortable with working towards set targets e.g. goal-driven and accountable
- Experience in growing existing client base and negotiating renewals
- A results oriented, highly motivated, enthusiastic attitude and the ability to work independently
- Familiarity operating in a high-velocity and high-volumed sales environment
- Outstanding consultative skills (including objection handling, negotiating, persuading)
- Ability to build relationships with internal and external stakeholders
- English to a native level - any other APAC language would be a bonus
- Deep domain knowledge (social media space / customer experience).

**Soft Skills**:

- Top-class presentation and communication skills
- Excellent analytical, problem-solving and decision making skills
- Detail-oriented and persuasive
- Strong sense of ownership
- Proficiency with tools such as Salesforce, Salesloft, Gong, Clari, 6Sense
- Use of, implementation and understanding of sales process and methodologies

**Nice to have**:

- Experience with selling marcom focused solutions
- Familiarity with Sandler, BANT, MEDDPICC or other similar sales methodologies.

**Benefits**:

- A competitive salary package with a solid base and an uncapped commission model that is designed to ignite you.
- An open and informal working environment defined by high levels of personal responsibility and follow-through.
- Being part of a close-knit team in APAC that makes for an enjoyable work environment
- A thorough on-boarding programme and access to online courses giving you the skills you need to succeed

  • Commercial Account Manager

    4 days ago

    Melbourne, Australia NetApp Full time

    Job Summary NetApp is looking for a Commercial Account Manager to join our exceptional sales team in Melbourne. We are looking for a motivated sales person to understand and sell NetApp's full Product, cloud and professional services portfolio to new and existing NetApp customers across top commercial accounts in VIC, as well as maintaining positive on-going...

  • Key Account Manager

    7 days ago

    Melbourne, Victoria, Australia Commercial Eyes Pty Ltd Full time $80,000 - $120,000 per year

    Location: Melbourne & Sydney (Hybrid) | 12 Months contractJoin our Patient Programs team in a unique external-facing role, leading a high-impact project supporting the launch of a new standard of care in stroke within critical care. This external-facing Account Manager role oversees daily operations for one of Commercial Eyes key client, driving adoption of...

  • Commercial Sales

    7 days ago

    Melbourne, Australia Hassett People Solutions Full time

    Solution selling/focused role - South Eastern Suburbs Location - $80k to $100k Salary **ABOUT OUR CLIENT AND THE ROLE** Our client is one of Australia's fasted growing privately owned fibre to premises operators. They provide ultra-fast broadband services in high density residential and commercial areas. Due to growth within the business, they require a...

  • Account Manager

    2 weeks ago

    Melbourne, Australia WTW Full time

    202503032 - Melbourne, Victoria, Australia - Bevorzugt **Description**: We are currently seeking a qualified and motivated Account Manager to join our Commercial broking team in the Melbourne office. **The Role** - Developing and maintaining business relationships with new and existing clients and insurers. - Provision of general insurance and risk advice...

  • Commercial Account Manager

    5 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Account Manager, Commercial

    2 weeks ago

    Melbourne, Australia Sitecore Full time

    **About Us**: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital...

  • Financial and Commercial Accountant

    2 weeks ago

    Melbourne, Victoria, Australia The Disability Trust Full time $100,000 - $105,000 per year

    About the opportunity:We are seeking a skilled finance professional who has a keen interest in informing strategic decision-making as well as supporting the organisation's financial integrity. The Financial and Commercial Accountant enjoys a role remit which offers a balance of financial accounting responsibilities and commercial and business partnering....

  • Commercial Account Manager

    4 hours ago

    Melbourne, Australia Infoblox Full time

    It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of _Inc_. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently...

  • Commercial Property Manager

    5 days ago

    Melbourne, Victoria, Australia AP Commercial Real Estate Pty Ltd Full time $90,000 - $120,000 per year

    AP Commercial Real Estate is looking for a mature-minded and organised individual to work in a diverse portfolio across commercial, retail and industrial sectors on a part time basis.This role would suit either a residential property manager looking to learn and move into commercial real estate on a part time basis or a mature minded commercial property...

  • Account Executive, Commercial

    5 days ago

    Melbourne, Australia Pure Storage Full time

    We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities...