Inbound Customer Service

2 days ago


Erskine Park, Australia Protech Full time

Our client is a leading wholesaler of quality outdoor products. Due to internal growth, they are seeking an outgoing, results driven **Customer Service/Warranty Officer** to join our client in Western Sydney on a fulltime permanent basis.

One of the key functions of this role is to take and action orders from active/existing clients regarding their products and services.

**Key responsibilities;**
- Data entry of service/warranty reports
- Taking inbound calls daily (30-60)
- Communicating with customers to confirm orders & delivery times
- Resolve any product related issues & provide solutions
- Work closely with account managers
- Liaise with warehouse regarding spare parts & replacements

**The successful applicant;**
- Proven experience in a similar role _(call centre experience highly regarded)_
- Demonstrated experience assessing/processing warranty/service claims
- Great attention to detail
- Excellent communication skills
- Ability to work well under pressure & multi task
- Full working rights

**Salary**: From $60,000.00 per year

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Inbound call centre: 1 year (preferred)
- Customer service: 3 years (preferred)

Work Authorisation:

- Australia (preferred)



  • Erskine Park, Australia Protech Full time

    Our client is a leading wholesaler of quality outdoor products. Due to internal growth, they are seeking an outgoing, results driven **Customer Service/Warranty Officer** to join our client in Western Sydney on a fulltime permanent basis. One of the key functions of this role is to take and action orders from active/existing clients regarding their products...


  • Regents Park, Australia Maggie Beer Holdings Full time

    Maggie Beer Holdings represents three premium brands, that all follow the principles of making Australian premium gifting, food and beverage products using Australian ingredients and materials that support local communities, dairy farmers, fruit and vegetable growers. **What you need to succeed**: - At least 2 years experience in call centre, customer...


  • Macquarie Park, Australia Catholic Healthcare Full time

    Discover a career where care goes both ways! - Based in Macquarie Park, short walk from Metro Station + WFH Options - 7 extra days off per year + Not for Profit Salary Packaging + Fitness Passport - Phone based, inbound sales - Triage new business leads - Rewarding opportunity to provide consultative advice - warm leads! Exciting things are happening at...

  • Internal Sales

    2 weeks ago


    Wetherill Park, Australia ABBE Full time

    **Abbe, we are more than just a job** We are a family group of companies, where for over three decades our innovative solutions and exceptional customer service has made us a leading player in the corrugated cardboard and packaging industry. What truly sets us apart is our workforce of talented individuals who come together to exceed expectations on a...


  • Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    **Excellent $$**: - **Permanent position**: - **Onsite parking** Our client is a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design. Due to rapid growth a new and exciting opportunity has become available...


  • Regents Park, Australia Hampers and Gifts Australia Full time

    With a passion for providing exceptional food and beverage products, the Maggie Beer Holdings group represents three best-in-class premium food, beverage and gifting brands: - Hampers and Gifts Australia - Maggie Beer Products - Paris Creek Farms Organic Dairy We are looking for curious, optimistic, nimble, ambitious, collaborative people with a passion...


  • Arndell Park, Australia Jaybro Group Full time

    **About the business** Jaybro is a leading supplier to civil and building contractors providing a wide range of products including site safety equipment, road and traffic signage, temporary fencing solutions and tools and hardware. Jaybro's success has been due to the consistently high level of customer service provided, resulting in increased demand and...

  • Customer Service

    1 week ago


    Wetherill Park, Australia MATE Full time

    **MATE Customer Service Representative** At MATE, we are the everyday people, providing products and services consumers need, delivered with the value and service they deserve. An exciting opportunity is available for a customer service representative to work in our customer happiness team based in Western Sydney. This role aims to deliver a high level of...


  • Noble Park, Australia Nationwide Group Full time

    **Customer Service Officer - Inbound Call Centre Support -NO COLD CALLING-** We are currently seeking a Customer Service & Contact Centre Operator in Melbourne - Immediate Start - $25 - $30 per hour plus superannuation - Insurance & accommodation discounts **Who we are** Nationwide Group (NWG) is the largest provider of emergency roadside assistance and...


  • Erskine Park, New South Wales, Australia DGL Warehousing & Distribution Pty Ltd Full time $50,000 - $80,000 per year

    We currently have a vacancy for a Customer Service Officer to join our growing and supportive team based at Erskine Park NSW. This is a full time position and requires someone who has a great work ethic, a can-do attitude, and a willingness to learn and develop.What you'll be doingProcessing customer ordersEnsuring all orders delivered are supported by proof...