Ctp Claims Consultant

2 days ago

Sydney, Australia IAG New Zealand Full time

As a CTP claims consultant you can have meaningful impact for customers. Here’s how:

- Restore faith
- Help them recover after tragedy
- Make their world safer place.

Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready?

**YOUR ROLE**

We’ve a great permanent opportunity for a CTP (Compulsory Third Party) claims consultant to join our team based in Sydney CBD. You’ll manage a portfolio of complex compulsory third party claims with delivery timeframes to work towards. The workload will primarily consist in a team focussed on the health and recovery of people injured in motor vehicle accidents. Your goal is to find ways to remove barriers and allow claimants access to things they need to resolve claims.

This role offers hybrid working, with flexibility to work from home up to four days per week after the initial training, commencing ASAP. You’ll work Monday to Friday 8:30am
- 5pm, with some flexibility.

Please note: To work from home, you’ll need high speed internet connection and a private home office set up.

**ABOUT YOU**
- Experience to effectively deal with customers, problem solve and diffuse conflict situations
- Strong customer focus including well developed customer service skills
- Good attention to detail and ability to analyse various sources of information
- A drive for results and is outcome focused
- Basic computer skills - ability to troubleshoot
- Excellent written and verbal communication skills

You’ll manage a large case load of claims with customers that are experiencing major life events. A high level of communication, empathy and resilience is an absolute must. In return you’ll be part of a tight knit, customer-centric team that make a difference.

**ABOUT US
IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We’re ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

At IAG you’ll enjoy:

- Grow your financial future with 13% superannuation
- Access up to 50% off home and motor insurance
- Flexibility and support so you can live life to the full
- Work in a team who care about people and community Receive meaningful recognition through an award-winning system

We’re committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan is on our company website.

**What’s next?

  • Ctp Claims Consultant

    5 days ago

    Sydney, Australia IAG Full time

    Make a difference as a Claims Consultant Join the largest insurance group in Australia and New Zealand. **Your Role** We’ve a great permanent opportunity for a CTP (Compulsory Third Party) claims consultant to join our team based in Sydney CBD. You’ll manage a portfolio of CTP Claims, supporting people who have sustained an injury in a motor vehicle...

  • Ctp Claims Consultant

    5 days ago

    Sydney, Australia Insurance Australia Group Full time

    **The Role** Starting ASAP, we are looking for multiple CTP Claims consultants to join our hardworking and collaborative team in Sydney CBD. You will analyse information & legislation to formulate effective & appropriate claims strategy to resolve claims. The workload will primarily consist in a team focussed on the health and recovery of people injured in...

  • CTP Technical Claims Specialist

    3 days ago

    Sydney, New South Wales, Australia Youi Insurance Full time $104,000 - $130,878 per year

    Purpose of the roleThe CTP Technical Claims Specialist plays a pivotal role in supporting our third-party claims team in the delivery of high-quality outcomes through technical leadership, collaboration and continuous improvement.Key prioritiesChampion Youi's values to foster a strong, customer-focused claims experienceProvide expert advice on complex CTP...

  • Specialist, Ctp Claims

    5 days ago

    Sydney, Australia IAG New Zealand Full time

    We’re ready for you! Join the largest general insurance group in Australia and New Zealand as a CTP Claims Specialist. **Your Role** We have a great contract opportunity for a Compulsory Third Party Claims Specialist to join the CTP Claims Health and Recovery team. You’ll manage a portfolio of complex compulsory third party claims with delivery...

  • Ctp Claims Team Leader

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Leading national insurance provider looking to recruit CTP Claims team leader to drive forward claims team **Your new company** You will have the opportunity to work at one of the leading names in the insurance sector and a business who supports internal growth whilst also offering a flexible working environment for their employee’s. You will be leading...

  • CTP Claims Support Officer

    2 weeks ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time $85,000 per year

    We're looking for a motivated CTP Claims Support Officer to join our Claims Operations team. In this role, you'll provide essential administrative and support services across our CTP & Personal Injury Insurance teams, helping us deliver a seamless experience for customers.What you'll doProcess & manage incoming mail: scanning, indexing, distributing,...

  • Case Manager, Ctp

    2 weeks ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager, CTP**: NSW - Sydney CBD CTP Full Time - **Can you imagine having your CTP case load fixed at no more than 50 claims?**: - **Do you have a strong CTP background and a passion for helping people?**: - **Do you thrive managing a fast-paced portfolio of personal injury claims?**: - **If the answer is yes, then we have an exciting permanent...

  • Ctp Case Manager

    1 week ago

    Sydney, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Foundation Team Claims Consultant

    3 days ago

    Sydney, Australia TAL Full time

    **Company Description** Claims Consultant Foundation - Join Australia’s No.1 Life Insurer!** **Sydney and Melbourne | Hybrid Work | Full-time** **Start Date: Monday, 14th April 2025** **Why Join TAL?** At TAL, we protect millions of Australians - and we’re investing in the Claims Consultants of the future. This is your chance to build a meaningful...

  • Ctp Claims Support Officer

    1 week ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    We’re looking for a motivated **CTP Claims Support Officer** to join our Claims Operations team. In this role, you’ll provide essential administrative and support services across our CTP & Personal Injury Insurance teams, helping us deliver a seamless experience for customers. **What you’ll do**: - Process & manage incoming mail: scanning, indexing,...