Accommodation Reservations Agent

1 week ago

Hamilton South, Australia Newcastle Accommodation Management Full time

**Successful applicants must have the following attributes**:

- Committed to delivering exceptional guest experiences.
- Exceptional customer service skills.
- Above average competency with modern computing systems such as Windows & Microsoft Office.
- Previous hotel reception experience.
- Previous experience and competency with hotel reservation systems.
- Excellent communication, interpersonal and time management skills.
- A friendly and outgoing personality.
- Excellent grooming and presentation skills.
- Ability to work well autonomously, under pressure and remain calm.
- A willingness to use initiative and solve problems.
- The flexibility to work shifts including mornings, afternoons & evenings.
- Seven-day availability.
- Current driver’s license and own transport.
- Strong communication skills both written & verbal.
- Team player with a can-do approach.
- A good knowledge of the Newcastle and Hunter Valley region.

In addition to this, you will also be required to perform the following duties:

- General administration duties.
- Filing.
- Managing accounts.
- Answering phones.
- General errands to properties and guests as required

**IMPORTANT POINTS TO NOTE**:

- Only genuinely interested parties need apply.
- **Previous hotel reception experience is a minimum requirement**
- Applicants will be offered a minimum of 15 hours per week
- You **MUST** have 7 day availability and be able to work between the hours of 8am & 8pm

**Job Type**: Casual

**Salary**: From $30.00 per hour

Schedule:

- 8 hour shift
- Flexible hours
- Rotating roster
- Weekend availability

Supplementary Pay:

- Penalty rates

Ability to commute/relocate:

- Hamilton South, NSW 2303: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Accommodation Reservations Management System: 1 year (required)

Work Authorisation:

- Australia (required)

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