Administration Manager

**Job Description**:

- ** Permanent full-time role**:

- ** Fortitude Valley location**:

- ** Join a large, successful & growing aged care services organisation**

This role will provide a high level of Customer service, roster management and administrative support to employees, residents, visitors and guests within our beautiful Villa Maria home in Fortitude Valley.

This is a full time role working Monday to Friday on site in Fortitude Valley.

**Primary responsibilities**:

- Manage the admission process for new residents and liaising with residents and their families to support the transition into the home
- Schedule and conduct tours for potential residents’
- Act as the customer service champion for the Home by monitoring service standards and actioning resident satisfaction feedback
- Assist the Residential Manager with maintaining occupancy through community engagement and generating leads via events and other activities
- Assist the Residential Manager with HR Recruitment & Payroll tasks, and more

To be successful for this role, you will have:

- Min 3 plus years Administration or Customer Service experience
- Business Administration or Customer Service-related qualification (Desirable)
- Sales experience (Desirable)
- Roster Management experience (Essential)
- Vaccinations - COVID x 3
- NDIS check or willing to obtain

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services, retirement living and healthcare across NSW and SE QLD. Together, our team of over 4000 people are dedicated to our Mission of helping the people that we serve to live life to its fullest every day_._
- Why you’ll love working with us:_
- An opportunity to build a career with a successful growing values-based organisation
- Be part of a supportive and inclusive ‘people first’ culture
- Great salary packaging opportunities and other benefits

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.
- Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch._

Additional Information
- ** Permanent full-time role**:

- ** Fortitude Valley location**:

- ** Join a large, successful & growing aged care services organisation**

This role will provide a high level of Customer service, roster management and administrative support to employees, residents, visitors and guests within our beautiful Villa Maria home in Fortitude Valley.

This is a full time role working Monday to Friday on site in Fortitude Valley.

**Primary responsibilities**:

- Manage the admission process for new residents and liaising with residents and their families to support the transition into the home
- Schedule and conduct tours for potential residents’
- Act as the customer service champion for the Home by monitoring service standards and actioning resident satisfaction feedback
- Assist the Residential Manager with maintaining occupancy through community engagement and generating leads via events and other activities
- Assist the Residential Manager with HR Recruitment & Payroll tasks, and more

To be successful for this role, you will have:

- Min 3 plus years Administration or Customer Service experience
- Business Administration or Customer Service-related qualification (Desirable)
- Sales experience (Desirable)
- Roster Management experience (Essential)
- Vaccinations - COVID x 3
- NDIS check or willing to obtain

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services, retirement living and healthcare across NSW and SE QLD. Together, our team of over 4000 people are dedicated to our Mission of helping the people that we serve to live life to its fullest every day_._
- Why you’ll love working with us:_
- An opportunity to build a career with a successful growing values-based organisation
- Be part of a supportive and inclusive ‘people first’ culture
- Great salary packaging opportunities and other benefits

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.
- Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch._