Elected Member Support Officer

SYNOPSIS:
**Elected Member Support Officer**
- **Up to $93,852 p.a. total salary package ($79,741 - $84,552 **+ 11% super**)**:

- **Permanent, Full time position**:

- **Attractive employee benefits - **Free parking, onsite gym, wellness program & more
- P.A Pro-rata at Dependent on skills and experience

**Welcome to the City of Melville, where our workforce is united by a common purpose: making a real difference. Beyond just a workplace, we're committed to meaningful impact for our diverse community.**

**Here, Excellence isn't an aspiration—it's our everyday standard. Participation isn't merely encouraged; it's integral to our success story. Guided by Integrity, we cultivate an atmosphere of trust and accountability. And at the heart of it all, Caring isn't just a value—it's the essence of our supportive culture.**

We are now seeking an exceptional individual to join our team as an Elected Member Support Officer in an exciting, brand-new role with the City

This role requires the precision of executive assistance and calls for a meticulous organiser and adept communicator to ensure seamless coordination of meetings, events, and correspondence for our esteemed Mayor and Elected Members.***

***As our Elected Member Support Officer, you’ll be responsible for**
- Coordinating meetings, appointments, and communications for the Mayor and CEO; ensuring accuracy and timeliness in all communications.
- Organising internal and external events for the Mayor, including speech preparation aligned with Council priorities.
- Acting as the point of contact for the Mayor and CEO Office.
- Prioritising and managing enquiries effectively.
- Attending meetings with the Mayor, recording minutes, and facilitating follow-up actions.
- Handling and drafting responses to correspondence on behalf of the Mayor and Deputy Mayor. Arranging travel and accommodation for city-related matters for key stakeholders.
- Coordinating the weekly Elected Members Bulletin, ensuring confidentiality and accuracy.
- Cultivating and maintaining strong internal and external relationships through effective stakeholder management.

**Note that this position will require occasional attendance at evening meetings.**

**To be successful in this role, you will possess**:

- **Essential**:

- National Police Clearance Certificate.
- A comprehensive understanding of local government operations, including the roles of Elected Members and adherence to protocols, is essential.
- Demonstrated experience in working collaboratively and consultatively across all operational levels of an organisation.
- The ability to communicate effectively and adapt to diverse audiences; highly developed written and verbal communication skills, with strong attention to detail and the ability to proofread and edit documents proficiently.
- Ability to solve problems, exercise discretion, and maintain confidentiality while delivering exceptional customer service.
- Strong customer service skills and experience; the ability to prioritise customer satisfaction, anticipating and addressing needs proactively to deliver exceptional service experiences.
- **Desirable** - Possession of or progression towards a relevant professional qualification.

**Elevate your work experience with the City of Melville’s benefits**
- Ignite your professional growth with our structured professional development and study assistance programs.
- Say goodbye to expensive gym memberships Enjoy complimentary membership to our state-of-the-art Gym, Pool, and Health Lounge facilities.
- Get ready for fun with our active social club to connect with colleagues and make lifelong friends.
- Need a helping hand? Our Employee Assistance Programs and supportive leadership team are here to support you every step of the way.
- Unwind and recharge with generous purchased annual leave. Take up to 10 weeks* off per year and come back rejuvenated (*conditions apply, of course). We’re also thrilled to offer an additional 2 days of leave per year - take that well deserved break
- Plan for your future with confidence. Our superannuation package includes a co-contribution up to 14.5%* (*conditions apply).

**For further queries regarding the position contact**: Corrine Newman - Head of Governance - 08 9364 0602