Client Service Admin Assistant

7 days ago

Sydney, Australia CGL - Retail Services Full time

**About Us**

**CGL - Retail Services** is the retail marketing division of the Clemenger Group. With our two market-leading brands,
**Creative Activation** and
**Clemenger Field Marketing**, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.

**Creative Activation** are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors.

**About the Role**

As a Client Service Admin Assistant, you will be responsible for assisting the Customer Experience Client Service team with planning, executing, and tracking of Mystery Shopping programs. Your main areas of responsibility will lie within data validation and quality reporting, managing delivery of reports to client stakeholders and maintaining communication with the Field Team.

To be successful in this role you should be driven and able to take initiative to deliver the best outcomes for our clients. You will be a strong multitasker with great organisation skills and an intermediate understanding of the MS suite of products or be adaptive with the ability to learn new programs in a short period of time. Ideally you have past experience working in a retail or customer experience-based role as we are looking for someone who has an understanding of the Australian market and strong admin skills.

This role is
**Full Time 6-8 month maternity leave contract** working from our office based in Walsh Bay with flexibility to work from home occasionally. Fantastic opportunity to gain real experience
**Salary package $55,000 p.a. including superannuation.**

You will be joining a fun and highly efficient team working across Australia and have exposure to all the benefits of working in an agency environment

**Interested?**

Please note only shortlisted applicants will be contacted.

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