Project Coordinator

**Project Coordinator - Program Delivery**

**Are you a project superstar looking for a dynamic, challenging and rewarding role in a supportive environment where you can be yourself and thrive?**

**This is an exciting opportunity to join a newly formed team making an impact for the people of NSW. We are a team that is focused on creating a culture of genuine job satisfaction, whilst delivering fast-paced and innovative projects that put our customers at the centre of everything we do.**

**Multiple roles available.**
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- Location: Flexible work locations across NSW
- Multiple temporary and ongoing opportunities
- Base Salary is between $101,947 - $112,849 per annum + super and leave loading
- Genuinely flexible working arrangements - e.g. compressed hours, home and/or office working locations
- Workplace adjustments to help you thrive
- Fantastic Clerk Grade 7/8 opportunity
- Contributing directly to delivering on our vision to become Australia’s most customer-centric and trusted Regulators
- Help to transform the way our regulators engage with customers at all levels
- Be involved from the beginning with a new program delivery team and make a real impact
- Excellent career development and learning development opportunities

**Join the Program Delivery Team in the Better Regulation Division**

The Better Regulation Division (BRD) has started our journey to becoming the most trusted and customer-centric regulators in Australia.

To make this a reality, we have created a new Customer Experience & Program Delivery (CXPD) stream to drive the transformation and change needed to bring the customer to the centre of regulation in NSW.

Our new Program Delivery team centralises the evaluation, design and delivery of projects across the division with countless exciting and innovative programs of work to improve customer experiences when engaging with NSW regulators.

In CXPD we understand that our people make us who we are. We celebrate individuality, are proud of our diverse and inclusive workplace and strive to always create environments in which our teams feel valued and can bring their true selves to work.

We are always looking for culture ‘add’, not culture ‘fit’, and are building flexible project teams with great sets of complementary skills to help deliver our important work effectively.

**To be successful in this role you will be able to demonstrate one of more of the following key skills**:

- Project Coordination
- Business Analysis
- Business Case Writing
- Change Management
- Training and Development

**If you can demonstrate one of these capabilities, then we want to hear from you**

**Key responsibilities**

**Key challenges**
- Consulting and negotiating with diverse stakeholders, with varying expectations, viewpoints, interests, priorities and sensitivity of projects
- Balancing competing demands to ensure objectives are achieved to the required standards, on time and within budget
- Working closely with our PMO to ensure on-going compliance with governance and reporting processes and practices

**Closing date: Monday 13**th** March [at 9.59am]**

**What we need from you**

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation

**Closing Date: Monday 13th March [at 9.59am]**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.