HR and Compliance Manager

**HR and Compliance Manager**

**Great career opportunity**

**Fantastic scope to add value**

**Providing great service**

**The Company**

Help at Hand Support Services ‘HAHS’ is a NDIS registered disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants. We have had strong growth and are looking to build on this by welcoming a strong team player into our management team.

We have a strong collaborative culture, and we are passionate about the difference we make in the lives of our participants.

**The Role and responsibilities**:
The HR and Compliance Manager will be responsible running the day-to-day operations of HR and compliance for HAHS Group:

- Coach, develop and manage the HR team, responsible for onboarding, employment, compliance, and risk management.
- Conduction Inductions for new office staff across the group.
- Ensure compliance with all aspects of employment law, including award interpretation, contracts, policies, and procedures.
- Develop, implement, and monitor HR policies, procedures, and best practices to ensure compliance with relevant legislation, regulations, and industry standards.
- Conduct regular internal audits and reviews of HR policies, procedures and practices to identify potential areas of risk or non-compliance and develop appropriate solutions to mitigate any issues.
- Conduct investigations into complaints, allegations, or breaches of HR policies or legislation and manage the resolution process in a timely and effective manner.
- Advise and guide management and colleagues on HR compliance matters, including employment law, workplace health and safety, discrimination, harassment and bullying, and other relevant topics.
- Develop and deliver training and awareness programs to management and colleagues on HR compliance matters to ensure that all staff are aware of their obligations and responsibilities.
- Keep up to date with changes in employment law, regulations, and industry standards and provide regular reports and updates to the senior leadership team on the implications of any changes.
- Ensure health, safety, risk, and compliance guidance are in place and followed by the branch.
- Deliver accurate and timely reports to the Directors.
- Proactively provide feedback, ideas and have input in development of the organisation’s strategic direction.
- Actively participate in the recruitment strategy, ongoing recruitment process and orientations.
- Ensure efficient utilisation of staff and allocating work efficiently and within required timeframes
- Promote and maintain a safe work environment in accordance with our Work Health & Safety policy.

**About YOU**:
To be successful in this role you will demonstrate strong interpersonal skills, time management skills, attention to detail and a conscientious work ethic.

**You will also possess**:

- Bachelor's degree in human resources or related field.
- 2+ years of experience in a similar role, with proven success in HR compliance management.
- In-depth knowledge of employment law, regulations, and industry standards.
- Strong analytical and problem-solving skills with the ability to interpret complex legal requirements and develop effective solutions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with senior leadership, management, and colleagues.
- Ability to work collaboratively with other departments and stakeholders to achieve business goals and objectives.
- Demonstrated experience in leading and managing a team.
- Proven experience in developing and implementing HR policies, procedures, and best practices.
- Ability to take initiative and work independently when required.
- High level of work ethic and integrity with respect for confidentiality at all times.
- Care/disability/aged care background or experience highly preferred.]
- Strong experience in leading high-performance office based teams.
- Be a supporting and engaging leader
- Great attitude and focus on achieving goals.
- Takes responsibility and leads by example - hardest worker in the room
- Loves growth and the challenges it brings.
- Team player and someone that is prepared to roll up their sleeves to get it done
- Attention to detail - supervising, checking compliance and crossing T’s & dotting I’s.
- Proven experience in the NDIS industry or aged care or health industry.
- High level of organisational and time management skills
- Experience coordinating and allocating support services.
- Experience with rostering using a digital rostering software.
- Exceptional customer service skills coupled with patience and commitment.
- The ability to build and maintain rapport with clients and other stakeholders.
- High level of computer literacy and experience using CRM’S
- Demonstrated ability to develop and manage business budgets.
- Demonstrated knowledge of the NDIS policies and guidelines
- Valid