Risk, Audit, Compliance and Quality Assurance Manager

6 days ago

Bundoora, Victoria, Australia MCWA Full time $80,000 - $120,000 per year

About UsMCWA is a not-for-profit community-based organisation providing essential in-home aged care and community support services to the ageing and elderly community based in Australia. Our culturally responsive services are delivered with care, compassion, and respect for the diverse needs of our clients.

The Opportunity

As the Risk, Audit, Compliance and Quality Manager, you will ensure that MCWA is compliant at all times and ready for the Aged Care Commissioner Audit. This role will report into the CEO and will form part of the organisations subcommittee that supports Board decision making. This role will be responsible for ensuring all MCWA policies are up-to-date at all times and that approved procedures are embedded into the organisation. This will see the successful candidate monitor and manage key risk, incident and complaint tools, systems, and frameworks. You'll drive a culture of quality, transparency, accountability, and continuous improvement, ensuring the delivery of safe and high-standard care to clients.

Key Responsibilities

  • Lead the risk management, internal audit, compliance, and quality assurance frameworks.
  • Monitor and ensure compliance with the Aged Care Quality Standards, legislation (including the Aged Care Act, Privacy Act), and other regulatory obligations.
  • Conduct audits, assessments, and incident reviews across services to identify gaps and recommend improvements.
  • Collaborate with senior managers, care teams and external stakeholders to develop improvement plans and prepare for audits and accreditation.
  • Maintain the organisation's risk register and oversee incident, complaints, and feedback management systems.
  • Provide timely and insightful reports to the Board, CEO and Executive Team on risk, quality and compliance matters.
  • Maintain the continuous improvement register and assist in the rollout of key projects.
  • Support a proactive safety and quality culture through staff training, education and leadership.

About You

  • Maintain a risk mindset.
  • Experience in a risk, compliance or quality role, preferably within aged care, healthcare, or a regulated industry.
  • Strong working knowledge of the Aged Care Quality Standards, ACQSC, and relevant legislation.
  • Demonstrated success in leading risk, compliance and/or quality functions.
  • High-level communication, analytical and leadership skills.
  • Ability to work collaboratively with stakeholders at all levels and influence positive change.
  • Passionate about aged care and improving outcomes for older Australians.
  • Relevant tertiary qualifications in Risk Management, Health Administration, Nursing, Quality Assurance, or similar is desirable.

Benefits and incentives:

  • Competitive Salary
  • Salary packaging options
  • Supportive work culture
  • Ongoing support and advice from experienced colleagues
  • Career development and growth opportunities

  • Governance, Risk

    3 days ago

    Bundoora, Victoria, Australia The Hassett Group Full time $120,000 - $180,000 per year

    GRC Audit Manager Location: Bundoora, VICEmployment Type: 2 Year Fixed Term Contract About the Organisation A leading organisation supporting the aged care sector, this business partners with in-home aged care providers to reduce administrative burden and strengthen compliance readiness. With a multidisciplinary team spanning law, finance, HR, and aged...

  • Governance, Risk

    2 weeks ago

    Bundoora, Victoria, Australia The Hassett Group Full time

    ABOUT OUR CLIENT A leading organisation supporting the aged care sector, this business partners with in-home aged care providers to reduce administrative burden and strengthen compliance readiness. With a multidisciplinary team spanning law, finance, HR, and aged care, it delivers tailored solutions that enhance provider capability and long-term...

  • Support at Home Team Leader

    2 weeks ago

    Bundoora, Victoria, Australia MCWA Full time

    About the RoleAs a Support at Home Team Leader, you will lead and inspire a team of Care Partners to deliver safe, effective, and client-centred care to the ageing and elderly multicultural community. As a team leader of 12 staff, you will champion best business practice in service delivery, quality care, and compliance ensuring that our support and service...

  • Senior Credit Risk Analyst

    2 weeks ago

    Bundoora, Victoria, Australia Solvar Full time

    About UsThe Solvar story began in 2000, with two office locations serving a few thousand consumers in Melbourne. Fast forward to today, we are an ASX-listed market leader in consumer and business lending. We serve over 100,000 customers and are rapidly establishing ourselves as one of Australia's most innovative financial services firms. We're passionate...

  • Finance Manager

    6 days ago

    Bundoora, Victoria, Australia Football Victoria Full time $120,000 - $140,000 per year

    Football Victoria (FV) is the governing body for football in Victoria.We are recognised as the organisation responsible for the administration, promotion and delivery of football and futsal (indoor football) in the state by both the State and Federal Governments, as well as Football Australia (FA).Our funding derives from membership and club affiliation...

  • National Program Manager – LGBTIQ + Quality

    1 week ago

    Bundoora, Victoria, Australia La Trobe University Full time $80,000 - $120,000 per year

    Full-time positionCampus independent: Can be based at La Trobe University's Melbourne (Bundoora) campus or Victorian regional campuses12-month contract with the possibility of extensionAbout us: The Australian Research Centre in Sex, Health and Society (ARCSHS) works to create and translate knowledge that enables inclusion, equity, health, and well-being,...

  • Assistant Grants Advisor

    2 weeks ago

    Bundoora, Victoria, Australia La Trobe University Full time $80,000 - $120,000 per year

    Full time, Continuing OpportunityBased at La Trobe University's Melbourne (Bundoora) campusHigher Education Officer (HEO) 6Work with inspiring people who are driven to make a differenceAbout the positionYou will ensure that La Trobe University researchers are supported to meet their obligations to funding bodies and collaborators and are assisted with...

  • Property Analyst

    20 hours ago

    Bundoora, Victoria, Australia Whiteman Property and Associates Full time $60,000 - $120,000 per year

    About WPAWPA (Whiteman Property & Associates) is a Melbourne-based development management and property advisory business, trusted by private funders and partners to deliver projects that generate exceptional outcomes - commercially, socially, and environmentally.Through strong strategic alliances with industry-leading partners, WPA manages a diverse and...

  • Mining Coordinator: Longwall

    2 weeks ago

    Bundoora, Victoria, Australia Anglo American Full time $120,000 - $180,000 per year

    Company DescriptionCoordinate the longwall production team to mine coal safely and efficientlyAnglo American Steelmaking CoalSteelmaking coal is an essential ingredient in blast-furnace steel manufacture, producing steel used for critical building and infrastructure around the world. In Australia, we operate five steelmaking coal mines in Queensland's Bowen...

  • Mining Coordinator: Longwall

    2 weeks ago

    Bundoora, Victoria, Australia De Beers Full time $120,000 - $180,000 per year

    Company Description-Coordinate the longwall production team to mine coal safely and efficientlyAnglo American Steelmaking CoalSteelmaking coal is an essential ingredient in blast-furnace steel manufacture, producing steel used for critical building and infrastructure around the world. In Australia, we operate five steelmaking coal mines in Queensland's Bowen...