Reservations + Events Coordinator

3 days ago

Sydney, Australia Lotus Dining Group Full time

**Reservations + Events Coordinator**
- **Lotus Dining Group has a unique opportunity for a Reservations and Events Coordinator to join our professional team. **_
- **4 days a week, **_**_Tuesday -Thursday + Saturday._**

As the “voice” of our business you will be responsible for sales, reservations and events coordination for our seven busy restaurants. Perfect for a hospitality professional wishing to leave the floor. Based in CBD Head Office, next to Wynyard station, you will be an enthusiastic, professional and dedicated individual with a proactive and performance-driven attitude.

**We offer**:

- The opportunity to be a hospitality professional in an office environment
- The opportunity to grow and diversify your hospitality career
- Generous employee benefits & discounts
- On the job training
- A fun, efficient and dynamic management team

**Duties of the role**
- Maintain a strong understanding of each venue’s menus and promotions
- Persuasively up-sell and cross-sell venues and packages
- Maintain an organised handle on events + reservations and confirmation procedures by ensuring accuracy and efficiency for optimum occupancy

**Essential requirements for the position**
- Excellent phone manner with a flair for customer service and the ability to speak distinctly and persuasively. Skilled in dealing with guests - complaints, special requests, sales
- Fluency in written and spoken English essential
- Computer literacy in a range of Microsoft office products
- Ability to multi-task and use initiative while under pressure to manage changing priorities and unforeseen obstacles
- Ability to work well in a team and independently
- A love for food and a passion for the hospitality industry

Casual, $27.00 - $33.00 per hour

**Job Type**: Casual

**Salary**: $27.00 - $33.00 per hour

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Day shift

Supplementary Pay:

- Tips

Ability to commute/relocate:

- Sydney, NSW 2000: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (required)

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