Medical Receptionist

2 weeks ago

Launceston, Australia I-MED Full time

Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinic runs smoothly? We're thrilled to offer you the chance to make a difference in healthcare. As a senior Medical Receptionist, you'll be at the heart of our patient experience, creating a warm and welcoming environment and supporting our less experienced staff to develop along their career journey.

We currently seeking a Medical Receptionist to join the team on a **Full-time permanent role**, working rotating shifts across our Launceston clinics, **Monday to Friday between 6.45am to 9pm.**

**About Us**:
I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.

**Role Overview**:
**As a Medical Receptionist, Working a mixture of Front Desk Reception Duties and Back Office.**

**Your responsibilities will include**:
Patient Interaction:
Greet patients and other callers professionally and courteously.- Assist patients with appointment scheduling.

Administrative Tasks:
Manage medical records confidentially and efficiently.Process patient payments (cash, Eftpos, direct billing).
- Invoice Medicare, Private Health Funds, TAC, DVA and Workcover.

- Maintain a tidy reception waiting area.

Collaboration:
Work autonomously and as part of a team.Communicate with referring doctors and hospital staff courteously.
- Fill in the roster when staff are on annual or sick leave.
- Ensure accurate storage and retrieval of patient and practice records.

Confidentiality:
Maintain patient personal and financial information confidentiality.- Complete recalls and follow privacy protocols.

**Qualifications and Skills**:
Previous medical receptionist and call centre experience (highly desirable but not essential)- Clear communication skills, both in speaking and listening, along with patience and empathy for people in varying situations
Ability to work in a fast-paced environment
- Customer service experience
- You'll be flexible working autonomously and in a team environment

**Life at I-MED Radiology**

Competitive remuneration corresponding with experience

Comprehensive induction training and ongoing development

Opportunity for career growth and professional progression

To be part of a fun & dedicated team that celebrates wins and successes

Commitment to your health and well-being, including access to employee assistance program

**Diversity and Inclusion**

Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.

**Next Steps...**

Join our team and be part of something meaningful

  • Medical Receptionist

    1 week ago

    Launceston, Australia Modern Medicine Full time

    **About Us**: Modern Medicine is a dynamic and patient-focused allied health practice dedicated to providing outstanding medical care. We are based in Ballarat, Victoria, and are now thrilled to be opening our second clinic in Launceston from Jan 6, 2025! We pride ourselves on our innovative approach, compassionate service, and the welcoming environment we...

  • Medical Receptionist

    4 days ago

    Launceston, Tasmania, Australia Radiology Tasmania Full time

    About The Role Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist at our Launceston clinic. This permanent part-time position will be rostered Monday to Friday on 9am - 2pm shifts (25hrs p/w). Successful candidates must be available every day during the week during these shift times. As a...

  • Medical Receptionist

    4 days ago

    Launceston, Tasmania, Australia Fsradiology Full time

    About The RoleExcellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist at our Launceston clinic.This permanentpart-time position will be rostered Monday to Friday on 9am - 2pm shifts (25hrs p/w). Successful candidates must be available every day during the week during these shift times.As a medical...

  • Medical Receptionist

    4 days ago

    Launceston, Tasmania, Australia Radiology Tasmania Full time

    About The RoleExcellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist at our Launceston clinic. This permanent part-time position will be rostered Monday to Friday on 9am - 2pm shifts (25hrs p/w). Successful candidates must be available every day during the week during these shift times.As a medical...

  • Medical Receptionist

    4 days ago

    Launceston, Tasmania, Australia Fsradiology Full time

    About The RoleExcellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist at our Launceston clinic.This permanentpart-time position will be rostered Monday to Friday on 9am - 2pm shifts (25hrs p/w). Successful candidates must be available every day during the week during these shift times.As a medical...

  • Medical Receptionist

    5 days ago

    Launceston, Tasmania, Australia Radiology Tasmania Full time $104,000 - $130,878 per year

    About The RoleExcellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist at our Launceston clinic.This permanentpart-timeposition will be rostered Monday to Friday on9am - 2pmshifts (25hrs p/w). Successful candidates must be available every day during the week during these shift times.As a medical...

  • Casual medical receptionist/administrator

    1 week ago

    Launceston, Tasmania, Australia Family Planning Tasmania Full time $60,000 - $80,000 per year

    Are you a passionate administrator looking for a change of pace? Or simply someone who lives and breathes amazing customer service? Maybe you love the idea of being at the very heart of a fantastic, supportive team? If so, you could be a great fit for Family Planning Tasmania We are looking for a casual medical receptionist/administrator for our Launceston...

  • Medical Receptionist/front Desk

    2 weeks ago

    Launceston, Australia Modern Medicine Full time

    **Full-Time Medical Receptionist - Podiatry Focus | Modern Medicine Launceston**: - Launceston, TAS_ | _Full-Time _ At **Modern Medicine Launceston**, we’re reshaping how healthcare is delivered — blending excellence in clinical care with a warm, welcoming environment that feels human. As our clinic grows, we’re looking for a **Full-Time Medical...

  • Medical Clinic Front Desk Professional

    4 days ago

    Launceston, Tasmania, Australia beBeereceptionist Full time $50,000 - $63,000

    About the Medical Receptionist RoleWe are seeking a skilled and enthusiastic Medical Receptionist to join our team in a busy clinic. This part-time position offers an excellent opportunity for those who enjoy working in a fast-paced environment and providing exceptional customer service.

  • Medical Office Coordinator

    4 days ago

    Launceston, Tasmania, Australia beBeeAdministrative Full time $54,000 - $74,000

    Job DescriptionThe role of a Medical Receptionist is to provide exceptional customer service and support to patients, families, and healthcare professionals.As a Medical Receptionist, you will be the first point of contact for our clinic, greeting patients, answering phone calls, and responding to emails.You will also be responsible for managing...