National Transport Services Coordinator

4 days ago

Belmore, Australia Pickles Auctions Full time

Location:

- Belmore
- Employment Type:
- Full-Time Permanent- Department:
- Transport Services - Supervisor - MVs & Ind Team 2**ABOUT THE ROLE**

In this role, you will coordinate the transport of vehicles on behalf of customers and vendors. You will primarily be making phone calls and entering data relating to transport orders in our systems.

**Your main responsibilities will include**:

- Liaising heavily with customers via telephone to confirm transport order details
- Data entry of transport orders including entering updates using our in-house software
- General administrative duties associated with the transport process
- Using various in house transport management systems to manage and track transport orders and provide updates to customers or vendors
- Some administration tasks updating within our finance system for invoicing purposes
- Answering customer and vendor enquiries politely, promptly and accurately including providing transport quotes and updates on transport status when requested
- Liaising effectively with relevant employees at our branches regarding vehicle locations and transport requests

**ABOUT YOU**

**To be successful in this role, you will need to have the following skills and experience**:

- Experience in a similar administrative role would be advantageous, along with experience in a hybrid work environment
- A positive, professional and engaging phone manner with previous customer service experience
- Effective verbal and written communication skills, including high attention to detail
- Competent computer skills (MS Outlook, Word & Excel)
- Efficient, organised and able to prioritise competing deadlines

**WHAT’S IN IT FOR YOU**
- **Employee Benefits** - Earn 5 days’ extra leave and enjoy sharing in the company bonus program after a qualifying period, BBQ/Pizza lunches, free on-site parking and more
- **Training & Development**- On the job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification.
- **Community & Wellbeing** - Pickles proudly support local events and charities, enjoy paid volunteer leave and access our employee assistance program for you and your family.
- **Reward & Recognition** - Cash vouchers & recognition awards for doing great work and celebration of long service.

**ABOUT PICKLES**

In a world of uncertainty, we are continuing to innovate the way consumers and businesses can sell, auction and purchase a wide range of cars, recreational goods, industrial equipment and machinery and damaged stock. Our mission is to create trusted marketplaces where everybody wins by delivering value through relationships, simplicity and expertise. Our culture is truly unique - there is genuine mateship, loyalty and passion. We proudly employ over 800 employees across 22+ locations in Australia and Malaysia.

**Choose to further your career with Pickles and become a trusted and valued expert in your field with us today

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