Transport Services Supervisor

1 week ago

Belmore, Australia Pickles Auctions Full time

Location:

- Belmore
- Employment Type:

- Full-Time Permanent
- Department:

- Transport Services - Operations - MVs & Ind Team

**WHY WORK FOR PICKLES**
- Enjoy extra leave and share in our company bonus program.
- Grow your career with a national brand offering opportunities for progression
- Work flexibly and remotely - truly hybrid position, working 1 day per week in the office and 4 days from home
- Pickles boasts robust leadership and management. Our leadership team possesses extensive industry knowledge as industry leaders, backed by a longstanding executive team.

**ABOUT THE ROLE**

Your main responsibilities will include:

- Managing a remote team that mostly work from home
- The ongoing allocation and distribution of transport requests to team members
- Undertake auditing of transport requests for compliance with requirements
- Oversee and monitor team productivity to ensure tasks are completed and KPI are achieved
- Manage escalated issues as required, and positively resolve problems
- Liaise professionally and effectively with relevant internal stakeholders, vendors and customers as required
- Manage and approve leave requests of your team
- Conduct monthly, and annual performance discussions and regularly meet with staff as required
- Conduct regular team meetings to communicate relevant information
- Promote a positive team culture
- Coach, train, mentor and support team members to achieve personal and company objectives
- Assist in day-to-day team tasks as required to meet objectives
- Some administration tasks updating in various inhouse systems will be required

**ABOUT YOU**

To be successful in this role, you will need to have the following skills and experience:

- Previous supervisor or experience leading teams in a similar administrative role would be advantageous, along with experience in a hybrid work environment
- A positive, professional and engaging phone manner with previous customer service experience
- Effective verbal and written communication skills, including high attention to detail
- Competent computer skills (MS Outlook, Word & Excel)
- Efficient, organised and able to prioritise competing deadlines

**WHAT’S IN IT FOR YOU**
- **Employee Benefits -**Earn 5 days’ extra leave and enjoy sharing in the company bonus program after a qualifying period, BBQ/Pizza lunches, free on-site parking and more
- **Training & Development -**On the job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification
- **Community & Wellbeing -**Pickles proudly support local events and charities, enjoy paid volunteer leave and access our employee assistance program for you and your family
- **Reward & Recognition -**Cash vouchers & recognition awards for doing great work and celebration of long service

**ABOUT PICKLES**

We’re a service company striving to provide a consistent world-class experience and advice for our customers. We’re a people company because great people do and create great things together. We’re a technology & data company creating thriving marketplaces for our customers to connect and transact easily. We are the Australian leaders in asset remarketing across industrial, motor vehicles, damaged assets, general goods, mining, oil & gas, agriculture and more. With over 850 specialist employees, Pickles boasts a truly national footprint across many important Australian industries.

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