Sales and Administration Coordinator

**About us**

You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability, and growth.

At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options, and a positive team environment to help you build your career from the ground up or take it to the next level.

**Your new role awaits**

In addition to being Australia’s largest equipment hire specialist, Coates offers a range of training and assessment services though our Registered Training Organisation (RTO). Some of these courses include forklift and elevated work platforms, confined space, working at heights, traffic control, load restraint and plant safety.

As a **Sales & Administration Coordinator** based at our newly renovated **Ingleburn branch**, you’ll be managing customer bookings, and assisting with coordination of training services.

The key focus of the role is providing effective customer service and developing and maintaining sound working relationships customers and our Trainer/Assessor cohort.

**A typical day for you**
- Providing customers with information related to training courses (course outlines, enrolment forms, availability, etc)
- Managing the booking process for training courses
- Liaising with Trainers/Assessors to plan course schedules
- Preparing and issuing quotes for courses and training services
- Managing invoices and payment processing
- Creating and issuing certificates to trainees upon successful completion of courses
- Conducting compliance checks and data entry

**What you’ll bring to the role**
- Experience in a customer service/admin role, ideally involving bookings
- Strong written and verbal communication skills
- Ability to work autonomously in a fast-paced environment
- Experience in an RTO, construction, or equipment hire industry is very beneficial
- Certificate in Business Admin or similar is desirable

**What you’ll get in return**

As part of our team, you’ll enjoy a range of perks and benefits including:

- ** Attractive salary package**:

- ** Permanent full-time position**:

- **Onsite parking**:

- ** Upskilling and training**:

- Endless career growth pathways
- Purchased extra leave program
- Discounted hire equipment
- Supportive and inclusive team culture
- Employee Assistance Program (EAP)
- Volunteering opportunities through the Coates Foundation
- Equipped for you platform to access exclusive discounts at retailers across Australia

**Why Coates?**

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.

Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

And to deliver on our wider people and planet responsibilities, we’re committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through the Coates Foundation.

**Ready to apply?**

Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

**Coates. **Equipped for you