Change Manager

**About the role**

Change Managers at MUFG Retirement Solutions work closely with the Portfolio Managers to maximize the efficiency of internal stakeholder working groups. Reporting to the Portfolio Manager, the role is to create strategic change plans, focusing on benefit realization and to ensure business readiness to adopt the change.

**We are seeking a Change Manager for a 6-month Fixed term contract role**:

- **Preferably with Global Teams experience, Cantonese speaking and**:

- **Domain knowledge in Superannuation, Pensions & Administration with an added bonus of Hong Kong local regulatory / legislative experience**:
**Key Accountabilities and Main Responsibilities**
- Establish and maintain a change management capability which supports the project delivery process
- Develop agreed list of change management artefacts which will support the delivery of a seamless program for the varied levels of change within the business
- Work with stakeholders to understand business impacts and use this as the foundation for the impact assessment plan
- Create, deliver or facilitate a communication plan, considering the use of different types and combinations of channels to all effectively reach impacted stakeholders
- Manage and deliver agreed change management program within the agreed timeframes
- Engage business readiness to help manage and deliver the change management program within agreed timelines and to help measure success.
- Facilitate change management meetings with assigned working groups/representatives
- Work with Learning & Development for the successful delivery of training programs for assigned changes:

- Reporting - provide enterprise and client reporting within a regular and agreed timeframe.
- Deliver regular Change Management updates to the portfolio and be instrumental in the process of prioritising change pipelines
- Promote a culture of risk awareness and proactive identification of potential issues.
- Contribute to the review of initiative successes through participation in Post Implementation Reviews and tracking value of change
- Professionally represent MUFG Retirement Solutions in client meetings, external and industry forums; and
- Promote a culture of high performance and continuous improvement that values learning and a commitment to quality in line with MUFG Retirement Solutions core values.

**Experience & Personal Attributes**
- Minimum 5 years’ experience as a Change Manager in project-based environments who can manage through ambiguity, resistance, drive visibility, collaborative plans, transition from project to standard operating practice
- Experience launching new region, systems & operational lens - pragmatic readiness approach and action planning. Someone who can storytell and build the direction, then deliver it
- Core Change Management skills (pragmatic) - Kotter/ Adkar at a minimum. PROSCI preferable but not mandatory
- Demonstrated ability to create benefit realisation strategic approaches
- Demonstrated change delivery skills in different methods of approach (Agile or Waterfall)
- Demonstrated stakeholder engagement skills
- Excellent written and verbal communication skills
- Exceptional attention to detail, time management and organisational skills
- Strong analytical and problem-solving skills
- High level of motivation, innovation, and initiative
- Commercial, risk aware and outcomes focused
- Understanding of MUFG Retirement Solutions core services and strategic objectives
- Ability to work across MUFG Retirement Solutions organisational boundaries and build strong working relationships with key stakeholders to deliver required outcomes

**Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and MicrosoftNovated Car Leasing

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, rel