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Intake & Administration Officer

3 weeks ago

Epping, Australia Uniting Vic.Tas Full time

**Increase your take home pay with up to $15,900 in salary packaging benefits.**:

- **Part - Time, Maximum Term Position based in Epping**:

- **Manage intake and provide admin support for NEFCP, assisting clients and working both independently and as part of a team.**

**Your new role**:
In this role, you will be responsible for managing the intake process for consumers accessing Financial Counselling services through the North East Financial Counselling Program (NEFCP). As the first point of contact, you’ll ensure a professional and supportive experience while helping connect clients to the right services.

You will also provide essential administrative support to the financial counselling team. To succeed, you’ll need to work well independently, communicate clearly, and collaborate effectively with the NEFCP team and the Team Leader - Tenancy & Financial Support.

**Benefits of working at Uniting**:
Our work isn’t easy, but it matters. Work with people who care as much as you. In addition to your salary of **hourly rate (SCHADS Level 3) + super**, you can access the following.
- Access salary packaging to increase take-home pay.
- Enjoy a 10% discount at Uniting Early Learning, or 60% for centre staff
- Up to 10 weeks paid parental leave for primary caregivers (4 for secondary).
- Free counselling with our Employee Assistance Program (EAP).
- Access training and development opportunities to help you grow.
- Enjoy 25% off at Uniting Op Shops.

**Your skills and experience**:

- Diploma of Community Service (desirable) or relevant experience
- Currently studying Diploma of Financial Counselling (desirable)
- Demonstrated experience in administrative and or intake roles (desirable)
- Experience in working with Financial Counselling team/organisation and/or clients (desirable)
- Demonstrated ability to set priorities, meet deadlines, work with mínimal supervision
- Ability to problem solve and effectively manage feedback

View the position description here.

**How to apply**:
Click **APPLY** to submit your interest.

**About Uniting**:
At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.