Support Coordinator

2 weeks ago

Springwood, Australia LIFEST HEALTHCARE Full time

Join the growing team at Lifest HealthCare in Springwood, where we are dedicated to delivering superior Support Coordination services to NDIS participants across Southeast Queensland.

We are on the lookout for an enthusiastic and driven Support Coordinator/Psychosocial Recovery Coach (RRC) to join us full-time.

**About the role**

As a Support Coordinator, you will be responsible for providing high-quality case management to our participants, helping them to live their best lives

**What you'll be doing**:

- Support Coordination for up to 30 participants with the skills required to retain them where possible.
- Provide goal-driven psychosocial recovery coaching to **male** participants of varying ages.
- Explain and manage participant agreements and consent forms.
- Conduct plan reviews and manage changes in participant circumstances.
- Research and vet allied health service providers to ensure quality care.
- Build and maintain meaningful relationships with NDIS participants, families, and stakeholders.
- Maintain accurate, timely documentation in line with NDIS requirements and weekly billing targets.
- Build and maintain relationships with key stakeholders.

**What we're looking for**:

- Relevant qualification in social work, mental health, or a related field (min Diploma level).
- 2 years of NDIS Support Coordination experience, including Psychosocial Recovery Coaching with mental health participants.
- Strong communication with forward-thinking problem-solving skills.
- Excellent written documentation and exceptional time management skills.
- Ability to work independently and collaboratively with a diverse team.
- Commitment to maintaining participant confidentiality and professional boundaries.
- Valid NDIS Worker Screening Card, First Aid and CPR certifications.
- Driver's license and own vehicle.
- Proficient in the use of technology.

**What we offer**

We are committed to supporting the wellbeing and professional development of our employees. We offer a range of benefits, including:

- Friendly, supportive and collaborative team environment.
- Ongoing training and development opportunities.
- Employee assistance program and social function.

Pay: $71,000.00 - $85,000.00 per year

Schedule:

- 8 hour shift

Application Question(s):

- Do you have a good understanding of NDIS?

**Education**:

- Diploma (required)

**Experience**:

- Support Coordination: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 28/04/2025
Expected Start Date: 28/04/2025

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