Change and Communications Officer

**Job Details**:
**Location**

Canberra

**Salary**

Negotiable

**Job Type**

Contract

**Ref**

BBBH98570_1676350382

**Contact**

Michelle Somlyay

**Posted**

about 4 hours ago
- **Must have a Government Baseline clearance**:

- ** Canberra location (Hybrid)**

**Our Client**
Our client is a central agency of the Australian Government, with an important role in supporting the government's ongoing priorities through public sector resource management, governance and accountability frameworks. Based at our client's centrally located office, you will have the opportunity to be part of projects to enhance internal systems and enable the department to effectively deliver services to the government.

**About the Role**
Our client is seeking the services of an individual with experience in change management, and business planning to develop change management and communication materials to ensure Finance is well prepared for key internal stakeholders to successfully and confidently adopt improved processes for integrated business planning.

This position will report to the Director, Governance, Planning and Performance. Flexible and remote working arrangements can be accommodated, although physical presence at the office may be required from time to time for specific deliverables.

**Specific duties will include**:

- ** Development of internal communications and change management materials** to assist the Department as it transitions to phase 3 of building maturity in integrated business planning (this will include a change management plan/strategy with relevant communications on the importance of performance reporting, measure design, the newly introduced quality assurance process for quarterly reporting, and strategic planning to ensure its modelling better practice behaviors. Products may include but are not limited to news articles, SES talking points, checklists and reference guides written in plain English etc.
- Provide recommendations / strategies for addressing current communications concerns and ensuring key stakeholders understand their role in planning and reporting processes and driving continuous improvement in Finance's performance measure design and monitoring and feel confident to contribute to ongoing reform.
- Stock take, gap analysis and intranet content redevelopment on Finance's integrated business planning process and artefacts so it is easily found and understood.
- Timeline/roadmap for change management activities to support successful adoption of revised processes and overall strategic goal of building maturity in integrated business planning.
- Communications / change management matrix, including:

- Target groups
- Recommended channels/mediums
- Frequency of delivery
- Types of messaging for each identified target group.
- Support for SES Forums aligned to integrated business planning and the development of Corporate Plan and Divisional Operational Plans.
- Broader support for the Communications and Engagement team as required and as capacity dictates (this may include media, comms strategy development etc).

**Skills and Experience**
- A proven track record as an experienced change management / communications all-rounder with experience in business planning, strategy and/or monitoring/evaluation (varied examples must be submitted as part of the response);
- The ability to work effectively with senior stakeholders;
- Exceptional writing skills, and experience communicating with clarity;
- Strong stakeholder management skills including the ability to influence others, and an ability to work with significant autonomy as part of a small team.