Change and Communications Manager

1 week ago

Canberra, Australia Powerdata Group Consulting Full time

Role:
**Change and Communications Manager**

**Location**:
**Canberra ACT**

Open To:
**AU Citizen**

We are looking for a self-motivated and proactive change and communications manager

You will be organised, disciplined and ready to assist the team in delivering high-quality change management, stakeholder engagement, communication and training artefacts.

You’ll be working within the Information Technology Group, to assist with the implementation of significant technical changes across ITG.

ITG is undergoing an uplift in technology and hardware capability and is seeking a strong team player to work closely with technicians and business users to support the transition to future state.

You will need to be able to adapt quickly to the environment, be flexible and resourceful in their approach to solving problems and be able to operate at strategic and tactical levels to balance multiple change initiatives with limited change resources.

**Specific Duties**
- Identify, design and deliver change management initiatives to minimise end user disruption and drive adoption and usage.
- Evaluate the impact of planned technical changes in projects and BAU initiatives
- Work closely with project/delivery managers to understand project objectives to deliver change management/stakeholder engagement and communication activities and artefacts.
- Work closely with technical and business stakeholders to build and maintain effective working relationships.
- Create communication artefacts and intranet articles for upcoming changes and projects
- Balance strategic outcomes with tactical delivery requirements by working closely with technicians to understand change and communication needs
- Demonstrate attitudes and behaviours responsive to workplace change (including participating in and encouraging others to participate in change and contribute to successful outcomes).
- Establishes clear expectations and creates an environment to achieve stated goals and objectives, takes ownership and honours commitment.

**Essential criteria**
- Demonstrated knowledge and experience in change management
- Demonstrated ability to work in a small team, balancing competing priorities to deliver quality outcomes
- Well-developed written and oral communication skills
- Excellent stakeholder relationship management skills including the ability to negotiate persuasively.
- Demonstrated ability to work closely with IT technology staff and converting technical outcomes and projects into easy-to-understand language.

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