Technical Account Manager

2 weeks ago

South Melbourne, Australia Cellcast Full time

IOTTAG is digitally transforming the **mining, tunneling, and construction industries** through cutting-edge **IoT and AI solutions**. From underground safety to predictive maintenance and end-to-end operational intelligence in some of the most challenging environments.

With a growing international presence and major contracts, we are on a rapid growth trajectory, a **high-growth rocket ship** where agility, innovation, and global impact are part of daily life.

We are seeking a **Technical Account Manager** to bridge the gap between **engineering expertise and client engagement**. This is a hybrid role suited to an **engineer with a strong sales background** who thrives in fast-paced, high-growth environments.

You will generate and manage client relationships, translate complex IoT and AI capabilities into business value, and drive adoption of IOTTAG’s solutions across the mining, tunneling, and construction sectors.

**Responsibilities**:

- **Technical and commercial liaison** for enterprise clients.
- Identify, build, nurture, and expand **client relationships**.
- Deliver **presentations, workshops, and demos** to executive stakeholders.
- Translate technical IoT/AI concepts into **clear value propositions**.
- Collaborate with engineering and product teams to shape **client-specific solutions**.
- Draft and deliver **detailed proposals.**:

- Support deployment and ensure **successful adoption** of IOTTAG solutions.
- Travel to client sites (domestic & international) for demonstrations, training, and relationship building.

Skills & ExperienceEssential
- Bachelor’s degree (Engineering, Computer Science, or related field).
- 5+ years’ experience in technical account management, solution engineering, or technical sales.
- Strong **client-facing relationship building, and public speaking skills**.
- Ability to prepare **proposals, documentation, and commercial responses**.
- Willingness to travel.
- Comfortable in **fast-paced, high-growth, agile environments**.

Preferred Knowledge
- IoT ecosystems and architectures
- Enterprise Software
- Keen interest in **Digital Twins, AI and data analytics**.

Bonus
- Industry experience in **mining, tunneling, or large-scale construction** projects.
- Understanding of compliance, safety, and operational requirements in heavy industry.

Pay: $85,227.43 - $110,318.01 per year

**Benefits**:

- Work from home

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- construction or mining : 2 years (preferred)

**Language**:

- English (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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