Performance Manager

6 days ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

Support our Insurance Technology function in this newly created role
- Influential position that requires initiative & ability to collaborate at all levels
- Brisbane, Sydney, or Melbourne location

**About the role**

The Performance Manager plays a key role in overseeing and optimising the performance of the Insurance & Enterprise Technology function. This role focuses on performance reporting, insights, governance, and continuous improvement, ensuring the function operates effectively and delivers value to stakeholders, customers, and shareholders.

**What you'll do**
- Monitor and evaluate the performance of Insurance & Enterprise Technology against KPIs, FTE, and budget targets
- Identify performance gaps and risks, developing actionable plans for resolution
- Provide senior leadership with regular performance reports and insights, highlighting trends, risks, and areas for improvement
- Facilitate workshops to address challenges and develop performance improvement strategies
- Review, discuss, and escalate performance data related to contractual, financial, customer, and operational aspects of the domain
- Manage the impact of obligations to SML/ANZ on Insurance Tech operations

**What you'll bring**
- 5+ years of experience in finance, risk, management consulting, or technology
- Deep expertise in financial management, portfolio, and operational reporting
- Strategic thinker with the ability to advise and influence senior management on key issues
- Experience with operational and financial forecasting, cost modelling, and analysis
- Proficient in portfolio project tools and reporting (Excel, SQL, BI)
- Demonstrated ability to create and deliver presentations for senior leadership

**What we can offer you**
- Competitive benefits package and excellent work culture
- Excellent discounts on a range of retail favourite stores as well as insurance products
- A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
- Invest in your brighter future with ongoing study support and career development programs

**About Suncorp Group**

We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.

**Advertised**: 16 Sep 2024 AUS Eastern Standard Time
**Applications close**: 30 Sep 2024 AUS Eastern Standard Time

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