Head of Consumer Performance
2 days ago
Head of Consumer Performance & Executive Office
Job No: 677754
Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD
Permanent Full Time
Insurance
Pay Band 8
Reporting to the Chief Executive, Consumer Insurance, this strategic leadership role oversees the CPEO function. You'll guide strategy development, enable execution and deliver performance insights that support Consumer Insurance's strategic objectives.
What You'll Do
- Lead the development and execution of Consumer Insurance strategy, ensuring alignment with enterprise priorities
- Oversee performance reporting, data analytics, and governance to enable strategic decision-making
- Manage executive office deliverables including Board and CEO reporting, Secretariat responsibilities, and strategic planning forums
- Represent Consumer Insurance in regulatory and industry engagements, ensuring alignment with future-state requirements
- Foster a culture of accountability, collaboration, and continuous improvement across the portfolio
What You'll Bring
- Extensive experience in Financial Services with deep commercial and strategic expertise
- Proven leadership across large-scale strategy and performance functions
- Expertise in data-driven decision-making
- Strong stakeholder engagement across ELT, regulators, and industry bodies
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.
Advertised: 05 Nov 2025 AUS Eastern Daylight Time
Applications close: 19 Nov 2025 AUS Eastern Daylight Time
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