Administration Officer

**Teachers Registration Board**
**Job reference**: 653668
**Location**: 5000 - ADELAIDE
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone

**About the Teachers Registration Board**:
The Teachers Registration Board (the TRB) is established under the _Teachers Registration and Standards Act 2004_ (the Act) and the _Teachers Registration and Standards Regulations 2021_ to regulate the teaching profession. The object of the Act is, in the public interest, to maintain a teacher registration system and professional standards for teachers to ensure its members are competent, fit and proper to have the care of children.

The TRB employs its own staff and is a public sector agency under the _Public Sector Act 2009_. The _South Australian Public Sector Salaried Employees Interim Award_ and the _South Australian Public Sector Enterprise Agreement: Salaried 2021_ governs the employment conditions of the Board.

The TRB will uphold public sector values through its decisions, actions and interactions. In addition, we are committed to our values:

- Collaboration: We collaborate in our work practices. We effect partnerships with teachers, Initial Teacher Education providers and the community to enable teachers to thrive, now and into the future.
- Innovation: We balance opportunity and risk in the pursuit of continual improvement.
- Integrity: We are accountable by demonstrating ethical conduct and honesty.
- Transparency: We ensure information and accurate communication is delivered in a timely manner.

The TRB makes decisions that comply with legislation, are ethical and are consistent with approved policy and procedure. The TRB is a self-funded statutory authority where financial planning, management and accountability of Teacher registration fees enables delivery of a broad range of agency functions.

**Role Description**

The Administration Officer - Registration and Authorisations role is newly created to provide high-level administrative support across five key areas:

- Teacher registration, renewal and compliance
- Mutual recognition
- Qualification assessments
- Special authorities to teach
- Admissions Sub-Committee meetings and Hearings

This role is offered full time, at the ASO3 Level and for a short-term contract of 12 months - located in the heart of the Adelaide CBD.

**Role Summary**

The Administration Officer - Registration and Authorisations is accountable to the Manager, Registration for:

- Maintaining effective procedures to ensure the TRB meets whole-of-government and agency standards, legislative and best practice requirements.
- Contributing to the delivery and maintenance of efficient and professional work practices within the TRB.
- The delivery of various administrative tasks as assigned from time-to-time to meet the needs of the TRB and/or support the operations of the TRB.

**Selection Criteria**

Communication and Interpersonal Skills
- Demonstrated communication and interpersonal skills that result in effective and appropriate verbal and written communication with a range of people, including those from non-English speaking backgrounds.
- Experience in providing clear, concise and accurate information to clients face-to-face, in a friendly courteous manner and providing administrative support services in a demanding environment to facilitate timely provision of documents for determination and processing.
- Ability to prepare pro-forma documentation under limited supervision.
- Demonstrated ability to be self-motivated, flexible, reliable and enthusiastic and exercise confidence, sensitivity and discretion in handling confidential matters and difficult clients

Organisational Skills
- Ability to work effectively both independently and as part of a team harmoniously with limited supervision and effectively transfer knowledge to colleagues at all levels to achieve agreed objectives.
- Contributes to a culture of respect and high ethical standards.

Technical Skills
- Proven ability to manage sensitive information/data with respect and confidentiality, while maintaining a high degree of accuracy.
- Proven ability to work effectively prioritising volumes of work and completing tasks within agreed timeframes.
- Experience in the delivery of administrative services to internal and external customers.
- Experience with managing databases in a business environment.

Continuous Improvement and Organisational Safety
- Seek opportunities to improve organisational processes by contributing to improvement initiatives, embracing change, fostering high level customer service, and participating in professional development opportunities.
- A sound understanding of policies and principles relating to equal employment opportunity programs and work health and safety.

**Application Instructions**

To be considered for an interview, applicants are requested to submit a curriculum vitae/resume and a cover letter addressing the essential minimum requirements as outlined in the role descriptio