General Manager, People
7 days ago
Shape & implement a People & Culture agenda
- Flexible city location - Adelaide or Sydney
- Salary package circa $230 depending on experience
**About Them**
This Information Technology business that has a successful trading history of consistent growth, profitability and a track record of delivering innovative, cost-effective technology solutions has a newly created opportunity for an experienced people & culture leader to lead the function for their large, multi-site contact centre business.
**About the Role**
Reporting to the Group People & Culture Director and the GM of the business, you will be a member of the leadership team whilst leading, coaching and developing your own team. You will build strong, collaborative relationships with the team to drive, influence and embed HR programs that builds culture, engagement, and business performance. Your activities will include:
- Collaborate with key stakeholders to develop & implement a people & culture plan
- Partner with COE’s, where necessary, to co-create programs that align to business needs
- Develop strategies and programs that attract, retain and reward staff, and partner with leaders on the implementation into their businesses.
- Develop and implement programs around talent management, succession planning and career pathways to motivate and retain employees.
- Collaborate with leaders to devise engagement strategies/activities for employees within the contact centre.
**About You**
Tertiary qualified, you are an experienced leader with well-developed generalist skills and have a resilient, proactive and collaborative approach with proven influencing skills. You are a real people person and thrive on the pace and buzz that a contact centre provides. You enjoy pivoting between strategic and “hands on” work and are a true business partner. Your HR experience gained from supporting a contact centre business is essential.
If you enjoy a fast-paced, flexible and diverse environment and are looking for a position to shape and develop a people & culture agenda, this is a great opportunity.
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