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Practice Manager- General Practice

2 weeks ago

Forest Lake, Australia Gauri Nandini Pty Ltd. Full time

**Practice Manager - Join Our Friendly Family-Owned GP Clinic**

**Location**: Forest Lake
**Employment Type**: Part-time permanent (18-20 hours)
**Start Date**: Immediate start available

We’re looking for a **Practice M**anager to become a key part of our **family-owned, mixed-billing general practice**. We are a part of the local community, and we take pride in delivering quality, accessible care with a personal touch.

**About Us**

Our clinic is a long-standing, family-run general practice offering **mixed-billed services** in a welcoming, supportive environment. With a team of dedicated GPs (two GPs), registered nurse, allied health and reception staff, we are committed to delivering high-quality care to patients of all ages and backgrounds. Our clinic is equipped with modern facilities and a loyal patient base built on trust and continuity of care.

**About the Role**

We’re seeking a **capable, caring, and proactive Practice Manager** to lead the day-to-day operations of our clinic. This is a hands-on role that involves people leadership, compliance management, and business coordination. You’ll play a central role in supporting the team, enhancing the patient experience, and maintaining operational efficiency.

**Key responsibilities**
- Oversee daily operations and lead front-desk staff
- Manage rostering, recruitment
- Coordinate Medicare billing, work cover and incentive claims
- Ensure RACGP accreditation standards are met and maintained
- Liaise with suppliers and oversee stock control and facilities
- Maintain financial records, assist with budgets and reporting
- Foster a positive, team-oriented culture across the practice
- **About You**:

- Experience in medical practice management (GP clinic preferred)
- Strong leadership, problem-solving, and team management skills
- Sound knowledge of Medicare billing, MyMedicare, and bulk-billing procedures
- Proficiency in Pracsoft and Medicare online claiming platforms
- Excellent communication and customer service skills
- Passionate about healthcare and community service

**Why Join Us?**
- Family-owned and values-driven practice
- Close-knit, friendly team with a supportive work culture
- Flexible working hours and excellent work-life balance
- Very stable and loyal patient base and long-term staff retention
- Free onsite parking and well-equipped modern facilities
- Real opportunity to help grow and shape the practice

**How to Apply**
- We welcome applicants from all backgrounds and communities. Join us in delivering healthcare that truly makes a difference._

**Job Type**: Part-time

Pay: $36.00 - $42.00 per hour

Expected hours: 18 - 20 per week

Schedule:

- Day shift

Supplementary Pay:

- Performance bonus

**Experience**:

- Practice management: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person