Practice Manager

4 days ago

Forest Hill, Australia VetPartners Full time

We have an exciting opportunity for an enthusiastic, fun and motivated full-time Practice Manager to join our wonderful team at Forest Hill Vet Hospital

We are a highly regarded, busy, small animal veterinary practice in East Melbourne. Our clinic is well equipped with all the toys needed to work up cases to high clinical standards, including digital X-ray, dental X-ray, dedicated surgical suite, IM3 dental base, capnography/Bionet monitoring machine, Ultrasound and endoscopy.

We use Rx Works as our PMS.

Our culture is one of personal & professional development, with our cohesive and collaborative team sharing skills across different specialities including surgery - soft tissue & orthopaedic, oncology and reproduction.

**Benefits of Joining Us**:

- Competitive hourly rate and benefits package.
- Supportive and collaborative team environment.
- Access to training centres, online courses and dedicated practice manager programs.
- Opportunities for career growth and development.
- Flexible working hours to suit your lifestyle.
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus

**Your responsibilities**:

- Supporting and coaching the team
- Ensuring smooth day to day running of the practice
- Stock management, rostering, and other practice administration tasks
- Managing business financials such as budgeting and P & L reporting
- Identify staff training needs
- Providing exceptional customer service and care to all clients and patients
- Local marketing activities
- Growth mindset and the development of new business to business opportunities

**About You**:

- At least 2 years in a practice leadership or head nurse role in a veterinary or animal related field
- Be committed to high standards of service excellence and clinical care
- Experience with practice management systems or appointment book management skills and are computer confident
- Have strong problem solving, decision making and organisational skills
- Good understanding of people and employment obligations
- Good knowledge of workplace health and safety regulations
- Experience or interest in change champion and project management
- A genuine, warm and supportive style that enjoys caring for people who care for animals.

We can’t wait to meet you

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