Administration Officer

At Bethanie, we’re on a mission to create a better world not just for ageing Australians, but their communities as well — and we can only do this by providing our people with the best education, facilities, and support to make a truly fulfilling career, feel fulfilled. Because we believe that to make this difference, we need the right people by our side.

We are currently seeking an organised, energised and experienced Administration Officer to join our team at **Bethanie Joondanna**.

The role of Administration Officer offers diversity in daily tasks and lots of challenges, therefore we are looking for a ‘go-getter’ with a passion for customer service and a ‘can do’ attitude. You will have highly tuned administration skills along with a genuine interest in the aged care industry. This role will encompass a large component of roster scheduling and there may be occasions where you are required to provide coverage to concierge.

This role is offered on a permanent, full time basis. Working days are Monday to Friday, 7:00am - 3:00pm.

**About the Role**:

- Provide a customer-focused service for employees, residents, visitors and suppliers
- Assist in the collection and recording of resident information related to expression of interest for admission to the aged care facility
- Assist with all enquiries from families in regards residents
- Ensure all telecommunications are answered and allocated to responsible persons
- Manage rosters including shift changes, sickness and leave coverage on a daily basis.
- Respond to and adequately support staff needs in regard to their roster queries.
- Ensure all shifts are rostered within award requirements.
- Ensure all rosters are updated as staff shifts are changed within a timely manner.
- Ensuring rosters are covered with the appropriate trained employees
- Forecast rosters in advance, working with staff on their availability
- Work closely with your manager to continually review and refine the rosters

**About you**:

- Previous rostering experience, currently we are using ROSTERON
- Demonstrated experience within a busy administrative position
- High level of attention to detail, with the ability to learn new processes and software quickly
- Strong verbal and written communication skills, including presentation and report writing skills
- Strong Computer skills
- Ability to work autonomously, as well as part of a team
- Willingness to uphold the Vision, Mission and Values of The Bethanie Group
- Willingness to obtain National Police Clearance
- Willingness to obtain relevant vaccinations 3x COVID and annual Flu vaccinations

**Working with Bethanie**

Bethanie, Western Australia’s leading not for profit aged care and retirement living provider, has been warmly welcoming and caring for seniors for over 65 years. We strive to lead the change in the way Australians think about ageing, recognising ‘old age’ as a positive force in society and giving a voice to those who have seen it all and live to tell the tale.

At Bethanie we are committed to being an employer of choice by creating a supportive and compassionate environment for our people, customers and residents.

As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

- Salary Packaging up to $15,899 per annum. Salary Packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases
- Access to banking, insurance and retail discounts and benefits
- Rewarding career with a supportive culture
- Professional development and training opportunities

**To Apply