
L1-2 Service Desk Technician
1 week ago
Work for a global market leader that offers excellent career development opportunities and competitive salary
**Your new company**
A global organisation based in Melbourne CBD requires a Level 1-2 Service Desk Technician for a 12-month fixed term contract commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and career development opportunities.
**Your new role**
In this exciting new role, you will be:
- Taking first line calls from partners and staff to troubleshoot technical issues
- Logging tickets and managing them effectively
- Setting up and configuring new software and hardware, ensuring 100% functionality
- Relocation and setting up of IT equipment and ensuring that assists are managed accurately
**What you'll need to succeed**
- Minimum 2 years’ experience in a similar Service Desk or Help Desk role, providing Level 1/2 support
- Working knowledge and experience of Windows 10 and Office 2019/ Microsoft 365
- Excellent communication skills and the ability to develop rapport with both internal and external clients, both in person and over the phone
- Hardware and software troubleshooting experience
- Possession or progression towards ITIL v3 or v4 certification or a Microsoft certification is desirable.
- Exposure to a legal or professional services environment will be highly regarded.
**What you'll get in return**
Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out
**What you need to do now**
**LHS 297508** #2722815
-
IT Service Desk Support
1 week ago
Melbourne, Australia Milestone IT Full timeImmediate start - Permanent position - Healthcare domain Milestone IT is currently working with this brilliant healthcare organization who right now have an exciting opportunity for an experienced IT Servicedesk operator Level 2 to join a great team. Working with a small team of IT specialists, you will be providing Level 2 support to users **Key...
-
It Service Desk Support
1 week ago
Melbourne, Victoria, Australia Milestone It Full timeImmediate start- Permanent position- Healthcare domainMilestone IT is currently working with this brilliant healthcare organization who right now have an exciting opportunity for an experienced IT Servicedesk operator Level 2 to join a great team.Working with a small team of IT specialists, you will be providing Level 2 support to users**Key Responsibilities...
-
L1 Support
2 weeks ago
Melbourne Eastern Suburbs, Australia HAYS Full timeJoin an international luxury automotive organisation based in Mulgrave offering competitive rates. **Your new company** Kickstart your career in IT and join an international luxury automotive organisation based in Mulgrave. Our client requires a Level 1 Support Technician for a 6 Month contract commencing in January. **Your new role** In this exciting new...
-
Service Desk Analyst
5 days ago
Melbourne, Australia FourQuarters Full timeMelbourne CBD Location - Excellent Culture & Training Opportunities - Full Time | Permanent Position **The Company** Join an industry leading technology organisation based in Melbourne's CBD **The Opportunity** An excellent opportunity for a Service Desk Analyst to join an exciting and rapidly growing business with excellent training available - Day to day...
-
Service Desk L1
1 week ago
Melbourne, Victoria, Australia Unisys Full time**What success looks like in this role**:- 1st Level telephone contact support.- Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.- Must be logged into the call system so that HHO's can be received.- Ability to resolve problems with or...
-
IT Support Officer
4 days ago
Melbourne City Centre, Australia HAYS Full timeWell established local council is hiring for IT Help Desk Support If you are an experienced IT Help Desk technician keen to join an exciting team to deliver technical and desktop services support, this role is for you! About the organization This organization operates under the vision to become the sector-leading organisation delivering outstanding...
-
Service Desk Technician
7 days ago
Melbourne, Victoria, Australia A2B Australia Full time**About A2B Australia**:A2B is an Australian ASX listed Company with a leading position in personal transport. A2B's dispatch technology is deployed globally and our expertise in payments is embraced by retailers and the taxi industry throughout Australia.A2B is home to brands including 13cabs, Cabcharge, EFT Solutions, and Mobile Technologies International....
-
Service Desk Technician
2 days ago
Melbourne Eastern Suburbs, Australia Robert Half Full timeOur client is an established managed service provider seeking a driven Service Desk Technician to join their growing team in Melbourne's East **The Company** Our client is a growing Managed Service Provider looking for your brilliance as a Service Desk Technician to support local and remote users. If you are creative problem solver who enjoys working in a...
-
Service Desk Analyst
1 week ago
Melbourne, Victoria, Australia Fourquarters Full timeMelbourne CBD.Location- Excellent Culture & Training Opportunities- Full Time | Permanent Position**The Company**Join an industry leading technology organisation based in Melbourne's CBD**The Opportunity**An excellent opportunity for a Service Desk Analyst to join an exciting and rapidly growing business with excellent training available- Day to day duties...
-
Level 2 Service Desk
1 week ago
Melbourne, Victoria, Australia Nudge People Pty Ltd Full timeReport to End User Services Manager - Port Melb - Parking onsite- Microsoft 365 - Azure - Intune- Annual reviews- 2 days from home - No shift workThe 2nd Level Service Desk Technician is responsible for providing escalation support to all employees, delivering process improvement changes & supporting Office 365 administration duties.- Provide second-level...