L1/2 IT Support Technician

2 weeks ago

Melbourne, Australia FourQuarters Full time

Up to $90,000 + super per annum
- Full Time | Permanent
- Based on site in Inner Eastern Suburbs

**The company**
A well-known and highly regarded Melbourne institution with a long and prestigious history of excellence are looking for 2 x Level 1/2 IT Support Analysts to join their high performing team.

**About the role**
Your role will include:

- Provide Level 1/2 IT Service Desk and desktop support to internal staff and students
- Windows and Mac OS support
- Ensure all tickets are actioned in a timely manner
- Record all incidents and actions immediately within the internal logging system
- AV and conference room support

**About you**
To be successful in this role, you will have some of the below:

- 2-4 years experience in a level 1/2 service desk position
- Experience with either MS InTune, Casper and/or SCCM
- Understanding of conference room AV Support
- Experience with Office 365, Active Directory and Adobe Creative Suite
- Excellent written and verbal communication
- Strong attention to detail
- Sound knowledge of Windows 10, Citrix Xenapp, Microsoft Office and LAN/WAN Network Technology Concepts.

**What’s in it for you?**
- Full Time | Permanent Position
- $80 - 90K + Super
- Commencing ASAP
- Opportunity to work for a highly regarded education institution

**To be successful in this role you must be eligible to pass a Working With Children Check.**

**How to apply**
If you are well suited to this opportunity, we'd like to hear from you. Please send your resume by clicking on "apply" button below.

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