Level 2 Service Desk Analyst

5 days ago


Melbourne, Australia Profusion Group Full time

6-month contract
- Excellent daily rate
- Broad range of tickets

**IT Service Desk Analyst - 6 month contract - Excellent daily rate**

***

**Company Overview**

***
Profusion is working with a global financial service client who are seeking a motivated IT Service Desk Analyst to join their high performing and close-knit team.

**Role Overview**

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Working as an IT Service Desk Analyst you will work across L1 and L2 tickets. In this role your duties will include but are not limited to:

- End-user support
- Ability to prioritise urgent tickets
- System administration
- Voice & Video Conferencing support
- Network admin
- IT Asset Management (Hardware & Software)
- Liaising with business stakeholders

**Skills & Experience**
- Strong experience with Microsoft suite (2010 - 365)
- ITIL knowledge
- ServiceNow experience
- Excellent communication skills both written and oral

**What’s on Offer**

***
This role offers a broad scope of work and a role where you can really make an impact to the business.

Some benefits include:

- Professional working environment
- Modern office close to a major CBD train station
- Competitive daily rate

Click on the ‘
**APPLY’ **button or contact
**David Marshall** at
**Aaron Staunton** at

***
- Profusion respect people, value diversity and are committed to equality._



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