Head of Technology

Company Description

Technicolor Creative Studios is a creative technology company driven by one purpose: the realisation of ambitious and extraordinary ideas. We inspire creative companies across the world to produce their most iconic work. Our award-winning teams of artists and technologists’ partner with the creative community across film, television, animation, gaming, brand experience and advertising to bring the universal art of storytelling to audiences everywhere.

**Job Description**:
**Collaboration**
- Work collaboratively with the local team and global systems architecture team at all levels across the organisation to ensure that our digital and technology services operate at highest availability and efficiency
- In collaboration with the Regional Head, manage the budgeting for all requirement local technology infrastructure needs including forecasting and support / maintenance renewal

**Communication**
- Communicate business critical metrics to local senior management and the global technology executive team
- Provide guidance and advice to operational and production teams on technology challenges
- Effectively communicate project progress and spread awareness of technology innovation

**Team Leadership**
- Own the planning and prioritising of the Technology team resources across Infrastructure Operations, Systems Infrastructure, Technical Operations and Editorial
- Ensure effective use of staff time and skills, empowering your team to get clarity about their responsibilities and deliverables and contributing to our resource planning activities
- Ensure teams are well-balanced and have (or to have access to) the correct technical skills to succeed
- Encourage controlled innovation in the delivery of both technology and support processes

**Problem Solving**
- Co-ordinate wider technical expertise to focus on Incident and issue management
- Work collaboratively to troubleshoot and resolve complex issues related to the technology stack

**Technical Understanding**
- Provide technical leadership and direction at a studio level encouraging controlled innovation and improvement in the data systems, processes, and workflows
- Lead on the technical aspects of our business continuity and security for optimisation of our infrastructure and support services
- Proactively use monitoring tools to forecast technology areas requiring support, optimisation or innovation

**Qualifications**:
**Skills and Experience**:

- Management and leadership experience in a technology role similar sized organisation or business unit
- Hands-on experience of agile delivery management with mixed teams of inhouse and external resources
- Experience of successfully building, managing and motivating multidisciplinary inhouse technical teams
- Experience of technology operations management and the use of new technologies to improve cost effectiveness and performance
- Experience of managing technology-enabled change projects
- Experience of setting up and managing outsourced contracts for delivery and development of technology solutions and services

**Attributes**:

- Able to manage multiple priorities and deal with ambiguity, while constantly looking for opportunities to innovate and streamline
- Strong focus on the customer (whether internal or external)
- Flexible, adaptable and resilient
- Collaborative
- Work well in a fast-paced environment
- Invest in your own wellbeing and that of colleagues
- Demonstrable commitment to equality, diversity and inclusion
- Demonstrable commitment to using technology, data and insights to monitor progress and improve
- Demonstrable commitment to maximising resources and driving efficiency
- Understands their own strengths and that of their colleagues and can create teams with complementary skill sets
- Creates a safe space for colleagues to make mistakes, grow and learn. This includes being accountable and taking open responsibility for their own mistakes.
- A strategic mindset
- A strong commitment to quality, service and reliability
- Excellent collaboration, communication and problem-solving skills
- Capability to learn and adapt quickly
- Strong team management skills
- Desire to learn from others and to take on increasingly challenging work
- Ability to mentor and provide feedback to junior employees

Additional Information

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**TECHNICOLOR IS AN EQUAL OPPORTUNITY EMPLOYER**
Technicolor complies and prohibits against discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteris