Client Engagement Manager

2 weeks ago

Docklands, Australia Equifax Full time

**Who is Equifax**

As a global data, analytics, and technology company, we play an essential role in the economy by helping consumers, companies and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and technology lets us create the insights that power decisions to move people forward.

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

**What you will do**:
The Client Engagement Manager key responsibility is to manage all operational engagements between Equifax and our partners to deliver operational excellence. Our CEM’s provide excellence in operational matters across the Equifax business lines, including Consumer, Commercial, Scoring and Decisioning Solutions, Fraud and Identity Solutions, Commercial Property Services, Collections Services and other Equifax Value-added services and solutions.

This role requires a high-energy and targeted approach, to create a retention strategy and solid pipeline of opportunities across a pre-defined territory.

**What we are looking for**:

- Strong administration ability & tech savvy
- Develop in-depth Strategic Account Management plans across the Top clients in the region and share with relevant stakeholders.
- Provide relevant, accurate and timely information and KPI reporting as per agreed deadlines and monthly budget reports and forecasting
- Ensure key stakeholders are kept updated of any significant change in market dynamics from either our major local customers or competitors

**Success attributes of an Equifax employee; does this describe you?**
- Accountable
- Brave
- Curious
- Collaborative
- Individualist
- Trustworthy
- Dedicated

We believe that when we’re at our best, we can do our best. Equifax offers policies and programs that support our employees’ financial and personal wellbeing with additional leave days, hybrid working environment, employee assistance program and organisational growth potential through our online learning platform with guided career tracks.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability.

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