Membership and Partnership Manager

**Membership and Partnership Manager**:
**Job no**: 499961
**Work type**: Permanent Full Time
**Classification**: Band 8 - Commencing at $122,040 pa
**Categories**: Marketing & Communication, Tourism

**About the role**
In this role, you will lead initiatives to increase revenue opportunities by driving engagement, service delivery, retention, and growth across our membership and corporate partnership programs. You will provide leadership and guidance to the Membership and Partnerships team, while working closely with the broader tourism unit to refine and clearly communicate the value proposition for businesses choosing to be part of our organisation.

**Work type**Full time, ongoing
**Classification**:Band 8 Commencing at $122,040 pa plus super

Key responsibilities include:

- Proven ability to develop and maintain strong relationships with tourism industry stakeholders to drive membership engagement, retention, and growth.
- Demonstrated leadership experience in managing and motivating teams, fostering an inclusive, customer-focused, and results-driven culture.
- Experience delivering strategic membership and corporate partnership programs, with a focus on revenue growth and value creation.
- Strong collaboration and communication skills, with the ability to represent TGGB, engage stakeholders, and contribute to Board-level discussions.
- Well-developed business development and sales capability to increase industry participation and generate sustainable revenue streams.
- High-level organisational and analytical skills, including implementing systems, tracking performance data, and driving continuous improvement.

**About you**
We are looking for someone with relevant qualifications or experience in tourism, business, sales or marketing, and proven leadership skills. You will bring strong people management, communication and negotiation abilities, with the capacity to build partnerships and drive results.

Essential Skills and Experience:

- A tertiary qualification in tourism, business or communications.
- Demonstrated experience in mid-level management and/or leadership roles.
- Well-developed writing, presentation, and negotiation skills for dedicated sales activity.
- Well-developed problem solving and stakeholder management skills with the ability to build valued partnerships.
- Ability to identify, implement, monitor and report on business improvement systems, such as Customer Relationship Management platforms.
- Ability to manage the design and implementation of sponsorship packages, including monitoring deliverables and reporting on outcomes.
- Current Working with Children Card (employee).

**Child Safety Responsibilities**
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.

**Diversity and Inclusion**

**We are the City**
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

**Applications and Enquiries**
- We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared._

LI-Hybrid

**Advertised**: 29 Aug 2025 5:30 PM AUS Eastern Standard Time
**Applications close**: 14 Sep 2025 11:55 PM AUS Eastern Standard Time