Data and Product Analyst

Overview:
- Full-time, ongoing role- $104,654 + Superannuation 11.5% + 3.5% increase on 1st July 2025.- Enjoy a hybrid work environment based at our conveniently located Franklin Street office in Melbourne- We provide a variety of flexible work arrangements and leave options, allowing you to balance your professional and personal commitments.- The Data and Product Analyst supports data-driven decision-making at Informit by delivering insights that enhance product performance, customer reporting, and business outcomes.

About RMIT University Pathways (RMIT UP)
- RMIT UP is a subsidiary of RMIT University that offers transformative learning experiences and pathways that open global opportunities. Our key programs and services include Foundation Studies, ELICOS English for Academic Purposes (EAP), language testing, as well as Informit, our leading research database with a strong focus on specialist Australasian content.
- Informit is an online gateway to the largest collection of Australasian scholarly journals, books, and videos. Founded in the RMIT University Library in 1989, our customers include all Australian and New Zealand university and state libraries, government, and other specialist libraries. With the recent development of our new product, Informit Explore, we are also increasingly present in schools and public libraries. We are committed to promoting publishing diversity, intellectual freedom and critical thinking; with our vision to be the hub of the publishing, research and library communities in Australia and beyond.
- About the role
- As the Data and Product Analyst at Informit, you will play a pivotal role in driving data-informed decision-making across our business. Reporting to the Head of Platform, you’ll be responsible for analysing, designing, and delivering data reports that inform product, content, and sales strategies. Your insights will support the performance of Informit's platforms and services and ensure reporting accuracy for both internal teams and our content partners.
- You’ll collaborate closely with teams across Product, Sales, Finance, Customer Success, and Technology to provide actionable data insights and process improvements. Whether it’s through analysing customer usage data, tracking platform discoverability, or advising on metadata best practices, your contributions will help shape the strategic direction of Informit’s digital services.

About You
- You’re a data-driven professional who thrives on uncovering insights that drive business performance. With a keen eye for detail and a proactive mindset, you bring a combination of technical expertise, analytical thinking, and stakeholder collaboration to every project. Your ability to manage data reporting across multiple systems and communicate insights clearly makes you a valuable partner to teams across product, sales, and customer success.- Experienced in developing and tracking commercial data reports that inform business strategy.- Skilled in analysing complex datasets and turning insights into actionable recommendations.- Strong written and verbal communication skills, with the ability to present data clearly to a range of stakeholders.- Organised and adaptable, with a track record of managing competing priorities in fast-paced environments.- Known for building effective, collaborative relationships across teams and external partners.- Able to solve problems with critical and analytical thinking while maintaining high attention to detail.- Proficient in Excel, Power BI (or equivalent), and Google Analytics, with a high level of digital literacy.- knowledge of SQL or NoSQL databases, DAX coding, data modelling, and visualisation best practices well regarded-
- Previous experience working in the publishing sector will be viewed favourably.

What we offer you
- We value our people and are committed to providing a supportive, inclusive, and rewarding work environment. As part of our team, you’ll enjoy:
- Salary Packaging options and employee discounts at leading retailers.- A strong focus on health and wellbeing, including RMIT-subsidised gym memberships, Employee Assistance Program (EAP) access and discounted childcare options.- Professional development opportunities including access to LinkedIn Learning.
- To Apply
- Please submit your CV and a cover letter addressing your suitability for this position by clicking on the ‘Apply’ link.
- For more details, refer to the Position Description:
Additional Information Visit our website:

Our Commitment to Inclusion
- At RMIT UP, we foster a culture of safety, wellbeing, and inclusion, ensuring everyone feels valued and respected. We embrace diversity and treat all individuals with fairness, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspectives, or experiences.
- As a Disability Confident Recruitment Team, we are happy to adjust the recruitment process to m