Service Advisor

5 days ago

Burwood, Australia Mazda Full time

About the Role:
We are seeking motivated and enthusiastic **Service Advisor** to join our **Burwood Mazda** team on a full-time basis. As a Service Advisor, you will be someone who enjoys a challenge and working in a team environment with excellent customer service skills.

**Responsibilities**:

- Being the first point of contact for our customers, determining their requirements
- Liaising with the workshop and parts departments
- Quoting repair jobs and liaising with customers to ensure they receive the best possible customer service experience
- Meeting and exceeding manufacturers' CSI targets

**Requirements**:

- Experience in a similar role within a retail automotive service department
- Excellent communication, numeracy, and customer service skills
- Willingness to go above and beyond to exceed customer expectations
- Sound automotive technical knowledge
- Punctual and reliable
- Professional attitude and well-organised
- Current driver's licence
- Ability to work in a team environment
- Demonstrated care and attention to detail
- Right to work in Australia with residency entitlements

What We Offer:

- Attractive salary and commission package
- Car allowance or company car provided
- Opportunity to work in a well-established company with an excellent reputation for customer service
- Career opportunities that come with working within one of the largest automotive companies
- Employee Assistance Program with access to comprehensive health and wellbeing resources

Being part of a much larger business, there is plenty of opportunity over time to grow and develop your potential throughout the wider business.

If you think you can bring real value and add energy and enthusiasm to our team, we would love to hear from you

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