Injury Recovery Advisor

3 days ago

Burwood East, Australia Chandler Macleod Full time

Injury Recovery Advisor
- ASAP Start
- 4 Month Temp Assignment
- Around $42 per hour plus super
- Located in Burwood East

We at Chandler Macleod are seeking an experienced Injury Recovery Advisor to join one of our State Government clients for a 4 month temp assignment, with an immediate start.

**Primary Purpose**:
To effectively case manage a portfolio of WorkCover & Volunteer compensation claims in a holistic, efficient and empathetic manner to achieve early injury recovery, return to work and appropriate compensation outcomes.

**Role Specific Duties and Accountabilities**:

- Obtain all relevant information required to accurately manage claims.
- Carry out the role of return to work coordinator
- Develop and maintain ongoing management strategy for each claim.
- Ongoing management of claims including authorising appropriate services, approving accounts for payment and calculation of loss of earnings compensation
- Undertake all claims management activity in accordance with relevant legislative and regulatory requirements
- Provide information to the insurer in a timely manner including certificates, Return to Work Plans and other relevant information.
- Identify improvements in processes and develop strategies and systems to manage the workload.
- Review and maintain estimates of the cost of claims based on the strategy for each claim.
- Record information in the claims database and claim files and make effective use of the database to assist claim management.

**Key Selection Criteria**:
- An industry related qualification or equivalent practical experience in the management of personal injury compensation claims.- Excellent ability to work under pressure and prioritise work by systematically managing a volume caseload.- Demonstrated ability to effectively communicate verbally and in writing to a diverse range of clients.-
- Excellent interpersonal skills with demonstrated ability to build relationships and negotiate/influence the actions and attitudes of external and internal stakeholders.- Demonstrated ability to work effectively both autonomously and within a team environment.

CM123W

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