Enrolment Support Officer

2 weeks ago

Southbank, Australia Explorers Early Learning Full time

Full time opportunity based at our head office in South Bank
- Recognition and rewards
- Supportive, vibrant environment

**The Opportunity**:
As an Enrolment Support Officer at Explorers Early Learning, you will play a pivotal role in onboarding families and ensuring a seamless enrolment process. Your responsibilities will include managing waitlists, achieving occupancy key performance indicators (KPIs), handling booking changes, and efficiently addressing inquiries through diverse communication channels.

**How you can support us**:

- **Family Onboarding**: Guide families through the enrolment process, from initial inquiries to the completion of necessary paperwork.
- **Waitlist Management**: Maintain and update the waitlist, ensuring accurate records and timely communication with prospective families.
- **Occupancy KPIs**: Work towards achieving and maintaining targeted occupancy levels, implementing strategies to optimize enrolment.
- **Booking Changes**: Manage and accommodate booking change requests, ensuring mínimal disruption for current existing families.
- **Orientation Arrangements**: Coordinate and arrange orientation sessions to familiarize families with our learning environment and policies.
- **Collaboration**: Collaborate with internal teams to streamline enrolment processes and contribute to a positive family experience.
- **Sales Experience (bonus)**: Utilise previous sales experience to create warm and engaging interactions with families, effectively showcasing the benefits of our Early Learning Centres

**Required Skills**:

- Excellent communication and interpersonal skills.
- Strong organisational abilities with attention to detail.
- Familiarity with childcare regulations and enrolment procedures.
- Customer-centric approach with a passion for early childhood education.
- Ability to meet and exceed occupancy KPIs.

**Preferred Skills**:

- Previous experience in childcare enrolment or a related field
- Previous knowledge and experience in using CRM software
- Previous sales experience to create warm and engaging interactions with families, effectively showcasing the benefits of our Early Learning Centres

**About Us**:
Explorers Early Learning is a family-owned and operated business with 19 childcare Centres across Melbourne. Our beautiful, purpose-built Centres and enriching learning environments reflect our commitment to delivering exceptional care and education.

We strongly believe in nurturing the growth and potential of our team members, and we're dedicated to providing a clear career path for those who share our passion for early childhood education.

If you are passionate about fostering a positive and smooth onboarding experience for families in a dynamic childcare environment, we invite you to apply.

Explorers is committed to being a flexible, safe, equal, and inclusive workplace where we embrace and support diversity.
- T&Cs apply.

  • Enrolments Officer

    5 days ago

    Southbank, Australia Explorers Early Learning Full time

    Full time opportunity based at our head office in Southbank! - Supportive & vibrant environment! - Recognition and rewards! **The Opportunity**: As an Enrolment Support Officer at Explorers Early Learning, you will play a pivotal role in onboarding families and ensuring a seamless enrolment process. **Your responsibilities will include**: - Managing...

  • Team Support Officer

    5 days ago

    Southbank, Australia Peoplebank Full time

    **About the role**: One of our clients is seeking an experienced team support officer to join their business unit. This individual will be connecting team members, organising team activities and help foster a positive team environment. **Responsibilities**: - Prepare performance reporting and analysis, research, inputting information, filing and document...

  • Service Support Compliance Officer

    3 days ago

    Southbank, Australia MICM Real Estate Full time

    Join one of the biggest Real Estate Agencies in Southbank - Excellent entry level full time opportunity with plenty of training - Down to earth & friendly office environment **About us** We are the premier Real Estate Agents for inner city living in Melbourne. Successfully operating for over 30 years, we offer a full service delivery of sales, leasing,...

  • Ict Logistics Support Officer Aec Baseline

    3 days ago

    Southbank, Australia Cleared ICT Full time

    Location: - Southbank - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - AU$45 - AU$60 per hour - Contact name: - Daniel Crowe- Job reference: - BBBH1148_1677722566 - Published: - about 3 hours ago Cleared are currently supporting the AEC, who are looking for ICT Support Officer. The ICT Support Officer will work...

  • Support Analyst

    4 days ago

    Southbank, Australia Mirvac Full time

    Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For over 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and...

  • Administration Support

    2 weeks ago

    Southbank, Victoria, Australia Morrows Pty Ltd Full time $60,000 - $80,000 per year

    Are you the newest member of our Morrows One Team?Morrows is a growing organisation with a multi-disciplinary approach to servicing clients. Our purpose is to walk beside our clients in life's journey to support your financial and lifestyle aspirations. Morrows offers services including accounting, tax and business advisory, wealth management, auditing,...

  • Rooms Coordinator

    3 days ago

    Southbank, Victoria, Australia IHG Hotels & Resorts Full time $60,000 - $90,000 per year

    As part of the Reservations team, the Rooms Coordinator plays a key role in ensuring every guest stay is seamless — managing room types, memberships, preferences, and special requests with precision. You'll uphold our brand standards and bring our Winning Ways to life — Do the right thing, Show we care, Aim higher, Celebrate difference, and Work better...

  • Office Manager

    2 weeks ago

    Southbank, Australia Bodycare Workplace Solutions Full time

    Since 2000 Bodycare Workplace Solutions have been the market leader in the delivery of occupational health solutions to workforces around Australia and New Zealand. We partner with companies to provide them with tailored onsite injury prevention, OHS consulting services and health assessments. We are focused on meeting our client's needs by embodying our...

  • Receptionist / Office Manager (Nsw)

    3 days ago

    Southbank, Australia Hickory Full time

    **SYNDEY BASED ROLE**: **At Hickory, we don’t believe in standing still, for over three decades we have continually invested in researching and developing systems and products to improve the way we build. Our philosophy is ‘MADE for LIFE’ - it’s a commitment we honour, each day. Everything we do and everything we build is ‘MADE for LIFE.’ Whether...

  • Recruitment Administration Officer

    1 week ago

    Southbank, Australia Calvary Full time

    Full time position Fixed term contract until end of June 2025 Remote working - 2 days office based Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment About the role Due to internal staff changes, we are ideally looking for someone...