Customer Service Representative

2 weeks ago

Osborne Park, Australia Shop for Shops Osborne Park Full time

Key Duties and responsibilities include:
The details of your role will include the following:

- Provide happy and helpful customer service in our showroom and shop.
- Receive and process customer orders in our showroom.
- Assist customers with loading orders into their vehicles upon collection.
- Prepare detailed quotes for customers and follow up on them as required.
- Varying administrative duties as required.

A key part of the role will be to recognise and develop leads within the business. This may involve looking to pass on leads within the business such as our projects team.

To be successful in this role you must possess the following:

- A passion for delivering exceptional customer experience.
- High level administrative and organisational skill with a proven ability to multi-task and prioritise.
- A bright, positive, and willing nature with a 'can-do' attitude.
- Strong numerical skills with high level of accuracy and attention to detail.
- Exceptional grammatical and vocabulary skills.
- Previous experience in a similar role is essential.

**Job Types**: Part-time, Casual
Part-time hours: 25 per week

**Salary**: $65,000.00 - $85,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- Fixed shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Christmas bonus
- Performance bonus

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