Customer Service Representative

3 days ago

Condell Park, Australia Kennedy Reid Full time

Work From Home Available and a Attractive Bonus $$$
- Experience in working with multiple facilities managers and departments.
- Enjoy employee benefits like staff discounts, bonuses and health insurance.

**The Company**
Our client is an Australian-born entrepreneurial organisation that now provides an impressive range products & services to more than 65 countries globally

**The Role**
As a Customer Service Representative, your duties will include but not be limited to:

- Effectively Managing work orders in a timely manner through multiple portals.
- Building strong, long-standing relationships with clients
- Following up with various departments and technicians to ensure the best service possible.
- Scheduling Service calls
- Ensure all Systems are accurately updated
- **Location**: Condell Park - parking on site available
- **Salary: $60 + Super + **Attractive Bonus
- **Hours**: Monday to Friday - between 8:00am to 6:00pm (37.5 hour week)
- Office Based Training, with some WFH flexibility upon completion.

**You**
As a successful Customer Service Representative you will offer:

- **Previous call centre experience is essential**:

- **Excellent verbal and written communication skills**:

- Portal management experience - comfortable across Pronto or Salesforce is a bonus
- Strong attention to detail across data entry
- A passion to learn, with the drive to grow and progress
- A positive, confident approach to problem-solving
- Team player

**How to Apply

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