Customer Service Administrator

3 days ago

Tullamarine, Australia O'Brien Glass Industries Limited Full time

Due to movement within the company, we have a vacancy for a superstar Customer Service Administrator. In your next position, you will be joining a household brand who has been around for 97 years. If you are a hard worker, enjoy a fast paced environment and a variety of work where no two days are the same, then keep reading

**About the Role**:

- Provide professional customer service by handling customer enquiries
- Speaking with suppliers and providing solutions to customers’ needs
- Take payment over the phone or in person, issue invoices manually or electronically
- Support the Glazing Division Teams including, Planners, Estimators, Sales as well as suppliers
- Any other administrative tasks

**About you**:

- Experience using Simpro or similar planning database is preferred but not essential
- High level Microsoft office skills
- Ability to coordinate and prioritise tasks throughout the day
- Highly organised and able to jump in and support the team where required
- Pleasant friendly phone manner & ability to process payments, issue invoices and coordinate purchasing requirements

**Benefits**:

- Work set hours 9.00am - 5.00pm
- All training and equipment provided
- Onsite parking and positive team environment
- Ability to learn and develop into other roles within the business
- Ongoing reward and recognition programs across the company

As part of **Belron®**, the world's leading glass specialists operating in 35 countries, **O'Brien®** put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

serve.

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