
Customer Service Representative
2 days ago
Customer Service & Help Desk Support Officer
Location: Tullamarine, VIC
Company: Silvans Integrated Facility Management
About Us
We are an Integrated Facility Management (IFM) company with over 60 years of experience delivering end-to-end facility management solutions to leading organisations across Australia and New Zealand.
At Silvans Integrated, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction building long-term partnerships and delivering service performance that makes a difference.
M
The Opportunity
We are currently seeking a Customer Service & Help Desk Support Officer to join our dynamic operations team in Tullamarine.
This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a genuine passion for providing outstanding customer support.
Key Responsibilities
• Handle incoming calls, emails, and service requests from clients and internal stakeholders
• Log, track, and manage work orders through our facility management platform
• Coordinate with field teams, suppliers, and contractors to ensure timely service delivery
• Provide accurate updates and follow-ups to clients and management
• Prepare reports and assist with documentation as required
• Deliver professional, courteous, and proactive support in every interaction
About You
• Previous experience in customer service, help desk, or administrative coordination preferred
• Excellent communication and organisational skills
• Strong attention to detail and ability to manage multiple priorities
• Proficient with MS Office and help desk systems (training provided)
• Positive attitude, reliability, and a commitment to teamwork
Why Join Silvans
• Be part of an established IFM company with over 60 years of proven success
• Supportive and professional work environment
• Ongoing training and development opportunities
• Convenient Tullamarine location with on-site parking
How to Apply
If you're passionate about customer service and want to be part of a company that values professionalism and growth, we'd love to hear from you.
Please Contact -
-
Customer Service Representative Tullamarine
2 weeks ago
Tullamarine, Victoria, Australia R & J Batteries Full time $50,000 - $70,000 per yearAre you ready to power up your career?R&J Batteries are one of the biggest battery and lubricant distributors across Australia and New Zealand. We're a family-owned company and love what we doWe're on the hunt for a Customer Service Representative who's not just great with people—but also thrives on helping customers find the right solutions and boosting...
-
Customer Service Ambassador
1 week ago
Tullamarine, Victoria, Australia SkyBus Australia Full time $40,000 - $60,000 per yearThe OpportunityWe are seeking an enthusiastic Customer Ambassador's to join us on a casual basis to be the face of SkyBus. This role is all about creating outstanding first impressions, driving brand awareness, and helping customers choose SkyBus as their preferred airport transfer.What You'll DoWelcome and great customers at SkyBus terminals and inside...
-
Customer Service Representative
9 hours ago
Tullamarine, Australia Caterpillar Full time**Career Area**: Enterprise Cross Functional **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk...
-
Customer Services Representative
1 week ago
Tullamarine, Australia Caterpillar Full time**Career Area**: Enterprise Cross Functional **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk...
-
Customer Service Representative
4 days ago
Altona, Victoria, Australia Silk Contract Logistics Full time $60,000 - $90,000 per yearAt Silk Contract Logistics, our people are at the heart of what we do.We foster a supportive and inclusive workplace that prioritises safety, well-being, and professional growth.With more than 45 sites nationwide, we are a leader in integrated port-to-door logistics across Australia, providing tailored services to some of the world's biggest brands. Our...
-
Customer Service Representative
1 week ago
Tullamarine, Australia Joel Harris Office Supplies Full timeRole and Responsibilities: - Preparing and packing orders for delivery - Preparing and sending invoice - Dealing with customer queries and issues and Solving them - Contacting business clients from existing database to generate revenue for business. - Assisting in marketing activities - Building strong relationship with customers for repeated business. -...
-
Customer Service Representative
1 week ago
Tullamarine, Australia Sharp & Carter Full timeIncredible products from a brand that's big on innovation - Full Time / Permanent position within a well established, growing company - Rewarding salary based on experience with excellent career growth offered **About the role** We are looking for an experienced Customer Service Officer who is wanting to take their career to the next level. This role will...
-
Customer Service
1 week ago
Tullamarine, Victoria, Australia Alpha Supply Full time $60,000 - $80,000 per yearAbout usAlpha Supply is the leading supplier of Heating, Ventilation, Air-Conditioning and Refrigeration (HVAC & R) products to the construction sector. Founded by two brothers with a passion for the HVAC & R industry, our mission is simple, in stock, on-site and on time, as it our commitment to our customers, make ordering simple. Due to continued growth,...
-
Customer Service
1 week ago
Tullamarine, Australia O'Brien Glass Industries Limited Full time**We are currently looking for Customer Service Consultants for our Glazing Division.** **The local branch is situated in Tullamarine however you are able to work hybrid once fully trained.** We are looking for superstars who have strong customer service and the ability to provide quotes and bookings to customers. **About the role**: - Be responsible for...
-
Customer Service Ambassador
1 week ago
Tullamarine, Australia SkyBus Full time**The Opportunity**: We are seeking an enthusiastic Customer Ambassador's to join us on a casual basis to be the face of SkyBus. This role is all about creating outstanding first impressions, driving brand awareness, and helping customers choose SkyBus as their preferred airport transfer. **What You’ll Do**: - Welcome and great customers at SkyBus...