Medical Administration and Reception

Posted: 13/11/2024

Closing Date: 29/11/2024

Job Type: Casual

Location: Melbourne - Northern Region

Job Category: Administration

**Great People. Great Careers. Excellent Healthcare**

DPV Health is a leading healthcare service provider in Melbourne’s northern growth corridor, delivering a wide variety of clinical, community health and wellbeing services.

Our People are the foundation of DPV Health; they are what make our organisation thrive and the ones who create meaningful change in people's lives. Over 700 professionals support and deliver excellent health care to our community at DPV Health. We are always looking for passionate, driven, great people to join our team and make a lasting impact. That is why we foster a workplace culture that is as rewarding as it is inclusive. We are committed to supporting Our People to lead fulfilling lives, no matter who they are, or where they are from - or where they are going.

Our workplace culture is committed to DPV Health values and celebrates workforce diversity reinforcing the positive approach we have to the way people contribute, communicate, engage and interact. Our People deserve to feel empowered and supported as they pursue their professional goals, learn new skills, and achieve meaningful milestones in their work. At DPV Health, we foster an environment that promotes greater growth, innovation, and collaboration, so you can feel elevated every day.

Our employee benefits, connect, recognise, and support Our People, acknowledging and valuing everyday contributions to the success and culture at DPV Health. We strive to ensure that Our People thrive at work and in all personal and professional pursuits. We invest in Our People, proudly offering a diverse range of opportunities including knowledge sharing, ongoing learning and development, leadership development, connectedness, and celebration; these are key pillars in our culture.

That’s the DPV Health Way. For a full list of our benefits and more on great careers at DPV Health, please see our website.

**Greatness starts here**

The Medical Administration and Reception Officer works across our Broadmeadows and Mill Park GP Superclinics and provides reception and administration support to our team of GPs and Medical Specialists.

Working as part of the Primary Care - Medical team, and reporting to the Medical Administration Lead officer, you will be responsible for:

- Providing timely access to appointments for patients, via the telephone or face to face
- Providing accurate and efficient administrative support
- Accurate completion of billing processes
- Use of Best Practice and Trakcare to create and maintain accurate patient records

**Desired Skills and Experience**:
**Bring your great, everyday**

To be successful in this role, you will bring demonstrated experience working within a customer service role. You will also bring with you:

- The ability to communicate effectively with people from a range of cultural backgrounds.
- An understanding of what constitutes excellent customer service.
- A willingness to continually strive to improve the systems and processes within your role.
- The ability to work independently, as well as part of a team.
- Competent computer skills and the ability to learn new computer programs.

**The fine print**
- Full driver license and travel between sites required (or ability to travel as required)

**Our Talent Experience**

We kindly request you include a covering letter, addressed to Rita Batich detailing your motivation for joining DPV Health and highlighting the qualities you bring to this position.

Make your next move, a great one