Market Manager

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: What you need to know about the role: We are seeking a dynamic and strategic Go to Market Manager to develop and execute comprehensive go-to-market plans that drive product adoption and revenue growth.

**Job Description**:
**Meet our team**

The role sits in the Product and Payments team, a tight knit team of payments experts who are responsible for making sure we deliver payment excellence for our large enterprise, SMB, FS and Consumer customers. The Go to Market Manager will focus on understanding the unique needs and challenges our customer face and translating them into compelling product positioning, customer-centric messaging, and impactful value propositions across customer segments.

**Your way to impact**
- Be outcome focused, bringing payments and commercial acumen to the table to deliver winning launch plans
- Use your data-driven mindset and passion for addressing customer challenges to guide cross-functional teams from Product and Engineering to Sales Enablement, Marketing and beyond.
- Possess an ability to translate product plans into impact for our customer and customer facing and Sales teams
- Bring a knack for seamlessly shifting between being detail oriented and viewing the strategic picture.

**In your day-to-day role you will**:

- Lead and be accountable for the development and implementation of customer centric and commercially aligned go-to-market strategies for new product launches and enhancements
- Own the product narrative, articulate compelling value propositions for customers, translate product features into customer-centric messaging, and develop sales collateral and training programs to guide sales and marketing teams.
- Steer cross-functional teams, both local and global, across Product, Sales, Customer Success Management, Revenue Operations, Sales Enablement and Marketing. Motivate teams to meet deadlines and ensure all-around alignment in the go-to-market process.
- Proactively identify, mitigate and escalate risks to product launches to ensure a smooth, transparent and impactful roll out
- Facilitate the development and distribution of up-to-date product content to ensure all teams can easily access accurate and compelling information to promote and manage our products and services
- Identify and gather customer feedback. Effectively translate it into actionable insights, championing the customer voice for the Australian market, advocating for customer needs and problem statements within the product organization, driving customer-centric product development and roadmap prioritization.
- Source, maintain and communicate competitor analysis to inform our market position.
- Own the Product Intake process for Australia to ensure that bottom-up market requests and top-down